Account Manager

About the role

With Halter's rapid expansion in Hawkes Bay, we're looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world's fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability.

You will be backed by a team of exceptional people on the ground in the North Island and at Halter's Auckland HQ, to ensure this is the best job you'll ever have.

Location - This role is to be based anywhere in the Hawkes Bay region. Frequent travel is required as part of the position.

• Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter's existing revenue in the region.
• Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it's having on their farming business.
• Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
• Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
• Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
• Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
• Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
• Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
• Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
• Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer's perspective on everything reproduction, pasture and agronomy.
• Contribute to a positive team environment, supporting others to succeed and role modelling Halter's Operating Principles.

• 3-5 years of experience in relationship management/account management roles.
• Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.
• Strong business acumen.
• Positive attitude and collaborative team player who excels at overcoming challenges.
• The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
• A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.

• A genuine and shared connection to our mission to make a difference in the world.
• The excitement, risk, and reward of a high-growth technology scale-up.
• The pride of joining an iconic New Zealand technology company growing successfully on the global stage.
• The opportunity to work with and grow together with an enthusiastic, and highly gifted team with diverse backgrounds.
• The opportunity to supercharge your career in a supportive and caring environment.
• Our ideas are truly valued, we are able to move fast, and our impact is real.
• Dog-friendly office right in the heart of Auckland city. Did we mention dogs and cows?
• Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being.
• We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
• Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
• Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave.
• We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.

About Halter

At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you'll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world - this isn't easy, and in truth, we love that it's hard. We're backed to deliver on a mission that matters by Tier 1 investors including Bessemer Venture Partners, DCVC, Blackbird, Promus Ventures, Rocket Lab's Peter Beck and Icehouse ventures.

To find out more, visit our careers website, LinkedIn & Instagram.

Join our team

Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don't necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We'd love to chat to see if you'll be an epic fit

If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you're excited about this role and working at Halter, along with your CV, and we'll be in touch

Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.