Delivery Manager- Reactive

2 days ago

New Zealand North Power NZ Full time

Northpower is seeking a Delivery Manager Reactive to lead the delivery of Reactive Maintenance, Defects, Customer Works, Faults, Auxiliary Services and Capital Works across the Central East region. You'll be based at either our Palmerston North or Masterton depot, with travel required between both locations each week.

Role Responsibilities:

As a key leader within our contracting business, you will:

  • Ensure the safe, timely, and high-quality delivery of all reactive and maintenance work streams.
  • Drive strong operational performance, meeting (and where possible, exceeding) all customer, regulatory and contractual requirements.
  • Lead, coach and support a team of Project Managers and Supervisors, fostering a culture of communication, accountability, and continuous improvement.
  • Oversee financial performance, monitor budgets, and provide accurate forecasting and reporting.
  • Work closely with clients, suppliers, local authorities and internal teams to ensure outstanding customer service and seamless project delivery.
  • Support the effective allocation of resources, materials, and work scheduling to maximise productivity.
  • Ensure full compliance with Health, Safety, Quality and Environmental standards, while maintaining Northpower's strong reputation within the region.

Experience:

We're looking for someone who can lead from the front and bring out the best in their team. You will ideally have:

  • Experience managing multi-skilled teams within a contracting, utilities, or infrastructure environment.
  • Strong knowledge of HV distribution and zone substations, alongside an understanding of design, pricing and job management fundamentals.
  • Proven experience with performance-based contracts, resource planning, and project delivery.
  • Commercial acumen with the ability to monitor, manage, and report on financial performance.
  • Confident communication, sound decision-making skills and a collaborative approach to stakeholder relationships.
  • Competency with computer systems and internal job management tools.
  • A relevant qualification, such as National Certificate in Business (First Line Management) Level 4 or equivalent (preferred).

About us:

Northpower is one of New Zealand's largest multi-utility contractors, providing design, construction, and maintenance services across transmission, distribution, generation, and fibre. We employ more than 1,400 people across 16 North Island locations and have a proud reputation for delivering safe, innovative, and commercially sound solutions for our clients.

Apply Now:

Step into a role where your leadership, decision-making and commitment to excellence will directly support our people, customers and communities. If you're prepared to drive performance, strengthen our reactive delivery operations, and uphold a strong safety culture, apply now via #REQ1792.New Zealand work rights are required for this position. As part of the recruitment process, pre-employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.

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