Technical Support Engineer

5 days ago

Invercargill Central, New Zealand Engage Technology Limited Full time NZ$60,000 - NZ$90,000 per year

Are you an experienced Desktop Engineer looking for a rewarding and challenging opportunity? Look no further Need a Nerd, a leading technology solutions provider based in Invercargill, New Zealand, is seeking a skilled and experienced professional to join our dynamic and busy team as a full-time Nerd.

Role Overview: You will play a vital role in providing top-notch technical support and ensuring the smooth operation of our clients' desktop environments. You will be responsible for resolving complex technical issues, managing hardware and software deployments, and implementing effective solutions. This role requires a strong understanding of desktop infrastructure, excellent problem-solving skills, and a customer-focused approach.

Responsibilities:

  • Provide advanced technical support and troubleshooting for desktop systems, hardware, software, and peripherals.
  • Resolve complex technical issues escalated from junior technicians and alongside our other experienced team members.
  • Deploy and manage desktop infrastructure, including operating systems, software applications, Eftpos systems and updates.
  • Identify and recommend improvements to enhance technical performance, security, and efficiency.
  • Document technical processes, procedures, and configurations accurately and comprehensively.
  • Stay up-to-date with the latest industry trends and technologies related to desktop engineering and support.

Requirements:

  • Minimum of 2 years of experience in a desktop support or similar role, demonstrating a solid understanding of desktop infrastructure and support.
  • Strong knowledge of Windows operating systems, Microsoft Office Suite, and desktop applications.
  • Proficiency in troubleshooting hardware and software issues, including desktops, laptops, printers, and peripherals.
  • Excellent problem-solving and analytical skills with the ability to resolve complex technical issues effectively.
  • Strong communication skills with the ability to articulate technical concepts to non-technical stakeholders.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Proven ability to work independently and as part of a team in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are advantageous but not mandatory.
  • Knowledge of Eftpos systems advantageous but not mandatory.
  • Valid driver's license, enabling you to travel to client sites when necessary.

What We Offer:

  • Full-time employment with a competitive salary package, including vehicle, commensurate with skills and experience.
  • A supportive and collaborative work environment that encourages professional growth and learning.
  • Opportunities to work with a diverse range of clients and complex technical challenges.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • The satisfaction of making a significant impact by providing exceptional technical support and solutions to clients.

If you are an experienced technician seeking a fulfilling and dynamic role, we invite you to apply for the full-time position at Need a Nerd today Please submit your resume and a cover letter outlining your qualifications and relevant experience. We look forward to receiving your application

Note: Only shortlisted candidates will be contacted for an interview.

Hours of work:

  • 40 hours per week

To Apply

  • Hit the Apply button on Seek.
  • Attach your C.V.
  • Include a Cover Letter outlining why your skills and experience would be perfect for the role.

  • Technical Engineer

    5 days ago

    Christchurch Central, New Zealand Orion NZ Ltd Full time NZ$80,000 - NZ$120,000 per year

    As a Technical Engineer in our Substations & Secondary Systems team, you'll play a key role in ensuring the safe, secure and reliable operation of our network. This role is well-suited to someone with experience across secondary and primary systems who's keen to broaden their understanding before choosing to specialise.We're looking for an engineer in the...

  • Technical Sales Support

    5 days ago

    Wellington Central, Wellington, New Zealand Setpoint Solutions Ltd Full time NZ$40,000 - NZ$60,000 per year

    Setpoint Solutions Ltd specializes in the provision of building automation solutions for commercial and government facilities. The Company has adopted an environmentally friendly and energy efficient approach to its business operations and works on an increasing number of "green" building and energy management projects. We pride ourselves on delivering...

  • Senior Structural Engineer

    3 days ago

    Invercargill Central, New Zealand WSP New Zealand Full time NZ$100,000 - NZ$120,000 per year

    What if you could shape a career as unique as you?At WSP, you can always find opportunities to grow and do what matters to you. Working in Southland provides the work life balance that we all strive for, with a stable workload that is varied and diverse, a five-minute commute to work, and an engineering team that is inclusive and a work environment that is...

  • Senior Land Development Engineer

    5 days ago

    Invercargill Central, New Zealand Decipher Group Limited Full time NZ$90,000 - NZ$120,000 per year

    Lead complex land development projectsProvide expert technical adviceShape Invercargill's infrastructure futureAbout the organisationThe Invercargill City Council is passionate about shaping the future of their city through innovation, collaboration, and community focus. They're proud of their unique mix of urban vibrancy and natural beauty. The Engineering...

  • Technical Product Support

    5 days ago

    Christchurch Central, New Zealand Datamars Ltd Full time NZ$60,000 - NZ$90,000 per year

    About DatamarsDatamars is a global leader in smart farming solutions, animal tracking, and agricultural innovations. Our award-winning technologies and trusted brands, Tru-Test, Speedrite, Zee Tags, Prattley, and NJ Phillips, help farmers achieve efficiency and sustainability. At Datamars, we believe in delivering excellence with passion and innovation.About...

  • Technical Help Desk Representatives

    5 days ago

    Wellington Central, Wellington, New Zealand Randstad - Business Support Full time NZ$138,000 per year

    Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solvingThe Role:Positions: 3 temporary positions available (high chance of extension or going permanent)Duration: 6 month assignmentsStart date: 24th NovemberHourly rate: $26.54 per hour + 8% Holiday payThese shifts...

  • Technical Help Desk Representatives

    1 day ago

    Wellington Central, Wellington, New Zealand Randstad - Business Support Full time NZ$56,700 - NZ$102,000 per year

    Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solvingThe Role:Positions: 2 temporary positions available (high chance of extension or going permanent)Duration: 6 month assignmentsStart date: January 2026Hourly rate: $26.54 per hour + 8% Holiday paySet shiftsMust...

  • Senior Data Engineer

    1 day ago

    Invercargill Central, New Zealand b-e23e-425e-aa78-d5c71158a2e5 Full time NZ$90,000 - NZ$120,000 per year

    Job Summary:Our client is looking for a hands-on Senior Data Engineer focused on SQL, dimensional modelling, and ETL/ELT to build and maintain reliable data warehouses and reporting. This role will be for an 18 Month Fixed Term Contract. You'll uplift data quality and deliver pipelines that make insights dependable. Expect to work across business and...

  • Cloud Support Engineer

    5 days ago

    Whangarei Central, New Zealand Cloudland Full time

    Cloudland – Where Innovation Meets CollaborationAt Cloudland, we're shaping the future of modern work. From DaaS/IaaS and M365 Modern Workplace to cloud automation, we deliver cutting-edge solutions with a strong focus on primary healthcare providers and Professional Services organisations. Our reach spans New Zealand and Australia, and we take pride in...

  • Technical Director

    5 days ago

    Christchurch Central, New Zealand Pattle Delamore Partners Ltd Full time NZ$120,000 - NZ$180,000 per year

    Shape the Future of New Zealand's WaterwaysPattle Delamore Partners Limited (PDP) is a leading environmental and engineering consultancy with a nationwide presence. We're passionate about solving New Zealand's most pressing environmental and infrastructure challenges, and we're looking for an experienced Technical Director – River Engineerto join our...