Technical Help Desk Representatives

2 days ago

Wellington Central, Wellington, New Zealand Randstad - Business Support Full time NZ$56,700 - NZ$102,000 per year

Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving

The Role:

  • Positions: 2 temporary positions available (high chance of extension or going permanent)
  • Duration: 6 month assignments
  • Start date: January 2026
  • Hourly rate: $26.54 per hour + 8% Holiday pay
  • Set shifts
  • Must be flexible with days and hours throughout the week
  • They operate 7 days a week between the hours of 7am and 10PM. Potential weekend work.
  • 3 weeks of paid training
  • Central Wellington location in a modern office
  • Join a diverse, fun, and supportive environment

As a Technical Customer Support Representative, you will:

  • Be the first point of contact, providing technical customer service over the phone
  • Troubleshoot technical issues with customers
  • Log incidents and manage support processes

Sound like you?

The ideal candidate will have a solid background in customer service or contact centres. To succeed in this role, you MUST have:

  • Experience in a call centre environment (preferred)
  • Previous experience in a customer-focused role (essential)
  • Strong communication skills - both written and verbal
  • Excellent system skills and a confident understanding of technology
  • Problem-solving skills
  • Clear criminal history and credit check
  • NZ residency or citizenship

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

  • Technical Help Desk Representatives

    6 days ago

    Wellington Central, Wellington, New Zealand Randstad - Business Support Full time NZ$138,000 per year

    Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solvingThe Role:Positions: 3 temporary positions available (high chance of extension or going permanent)Duration: 6 month assignmentsStart date: 24th NovemberHourly rate: $26.54 per hour + 8% Holiday payThese shifts...

  • IT Help Desk

    6 days ago

    Wellington Central, Wellington, New Zealand Community Connections Full time NZ$30,000 - NZ$60,000 per year

    Join a values-driven organisation committed to making a difference for the people we support.We are looking for an enthusiastic and self-driven IT Helpdesk / Junior Business Analyst to join our team in this new role.Based at our Waterloo office in Wellington, right next to the train stationPermanent:  Part-time (40 hours per fortnight)Salary: $ $ FTE per...

  • Service Desk Analyst

    2 days ago

    Wellington Central, Wellington, New Zealand Fujitsu Australia Limited Full time NZ$60,000 - NZ$90,000 per year

    About the job Service Desk AnalystWe Are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the...

  • Service Desk Analyst

    6 days ago

    Wellington Central, Wellington, New Zealand Evolution Healthcare Full time NZ$60,000 - NZ$90,000 per year

    Join Evolution HealthcareWhen you join us at Evolution healthcare, you will be given the support you need to succeed. We provide a safe, friendly, inclusive and diverse work environment. We believe the work we do, the values we uphold, and the ambitions of our team enable our staff to be their best.With a team of 1700 and growing, Evolution Healthcare is a...

  • Service Desk Analyst

    2 hours ago

    Wellington Central, Wellington, New Zealand Datacom Full time

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the RoleOur Service Desk Analyst's are the first point of contact for our clients. No two days will be the same as you'll be proactively problem solving any...

  • Customer Technical Analyst

    2 hours ago

    Wellington Central, Wellington, New Zealand Parliamentary Service Full time

    Join Parliament's IT Service Desk, providing first-level support in a fast-paced team with great development and a unique work environment.Te tĪma | The team:If there is one thing that we pride ourselves on above all else, it is our people, who are literally world-class. To support these wonderful people who lead and shape New Zealand's democracy, is the...

  • Service Desk Analyst

    4 days ago

    Wellington, Wellington, New Zealand Spark New Zealand Full time

    Looking for a career not just a job?Do you have a passion for Service Desk work and can deliver exceptional customer service?Do you have exceptional communication skills and you are a natural multi-tasker with the ability to juggle ever-changing priorities?Then we want YOUWe are looking for someone who has the right to work for Spark in New Zealand, if you...

  • Service Desk Analyst

    4 days ago

    Wellington, Wellington, New Zealand Spark New Zealand Full time

    Looking for a career not just a job?Do you have a passion for Service Desk work and can deliver exceptional customer service?Do you have exceptional communication skills and you are a natural multi-tasker with the ability to juggle ever-changing priorities?Then we want YOUWe are looking for someone who has the right to work for Spark in New Zealand, if you...

  • Service Desk Analyst

    4 days ago

    Wellington, Wellington, New Zealand Spark Full time

    General informationLocationWellingtonExpertiseTechnologyJob LevelEntry, ExperiencedEmployment TypePermanent full-timeClose Date02-Nov-2025Ref #62581Description & RequirementsLooking for a career not just a job?Do you have a passion for Service Desk work and can deliver exceptional customer service?Do you have exceptional communication skills and you are a...

  • Service Desk Analyst

    4 days ago

    Wellington, Wellington, New Zealand Spark Full time

    General informationLocationWellingtonExpertiseTechnologyJob LevelEntry, ExperiencedEmployment TypePermanent full-timeClose Date02-Nov-2025Ref #62582Description & RequirementsLooking for a career not just a job?Do you have a passion for Service Desk work and can deliver exceptional customer service?Do you have exceptional communication skills and you are a...