Practice Manager

6 days ago

Papamoa Beach, New Zealand Ryan and Alexander Consultancy Limited Full time NZ$90,000 - NZ$120,000 per year

We are a modern, fast-growing Orthodontics and Dental practice based in the vibrant coastal community of Papamoa, Tauranga. Our mission is simple — to deliver exceptional oral health care with a genuine focus on patient experience, clinical excellence, and community connection.

If you're a people-focused leader who thrives in a dynamic environment and loves bringing out the best in others, this could be the perfect next step for you.

About the Role

We're seeking an experienced and motivated Practice / Business Manager to lead our friendly team and oversee the smooth, day-to-day running of our clinic. You'll be the go-to person for our team, ensuring that operations, patient care, and business processes run seamlessly — all while fostering a positive, professional workplace culture.

Key responsibilities include:

  • Overseeing daily clinic operations, scheduling, and patient flow
  • Leading, supporting, and developing a high-performing team
  • Managing recruitment, training, and performance reviews
  • Handling financial processes, including budgets, payroll, and supplier relationships
  • Maintaining compliance with health, safety, and privacy standards
  • Driving improvements in systems, workflows, and patient experience
  • Supporting marketing and community engagement initiatives

About You

You're a confident and capable leader with strong organisational and interpersonal skills. You're proactive, solution-focused, and understand the unique demands of a healthcare environment.

You'll bring:

  • Proven experience as a Practice or Clinic Manager or similar leadership role, (ideally in dental, orthodontic, or medical settings)
  • Strong leadership and people management skills
  • Solid understanding of financial and administrative systems
  • A high level of professionalism, empathy, and customer service focus
  • Experience using dental/medical software (e.g., Exact, Orthotrac, Oasis)
  • Knowledge of NZ compliance standards for health, safety, and privacy
  • A positive, down-to-earth nature who is willing to pitch in wherever needed

Bonus points for:

  • Familiarity with orthodontic workflows or terminology
  • Experience in a growing or multi-disciplinary clinic

What We Offer

  • Supportive, values-driven team culture
  • Competitive remuneration based on experience
  • Opportunities for professional growth and development
  • Stunning Papamoa beachside location
  • The chance to shape and lead a modern, high-quality dental and orthodontic practice

Join us and help create smiles — for our patients, our team, and our community.  Send your cover letter and CV to Renee at Ryan + Alexander.

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