Remote Travel Support Representative

1 day ago

Auckland, Auckland, New Zealand Getaway Travel Agency Full time
About the Role

As a Travel Care Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Getaway Travel Agency USA, based in sunny Arizona, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

  • Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.

  • Support clients with booking modifications, cancellations, and special travel requests.

  • Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.

  • Follow up with clients to confirm travel plans and gather feedback post-trip.

  • Address concerns with empathy and efficiency, ensuring client satisfaction.

    Benefits

    • Remote flexibility – work from anywhere, with hours that fit your lifestyle.

    • Exclusive travel perks and access to industry-only discounts.

    • Professional growth – ongoing training and support from a dedicated team.

    • Be part of a passionate community focused on building dreams and memories through travel.

What We're Looking For

  • Excellent communication skills—both written and verbal.
A background in customer service, ideally within travel, tourism, or hospitality.

High attention to detail, strong organizational habits, and a proactive mindset.

Tech-savvy and able to learn new systems and booking tools quickly.

A genuine enthusiasm for travel and helping others create memorable experiences.

  • Travel customer representative

    1 day ago

    Auckland, Auckland, New Zealand Getaway Travel Agency Full time

    About the job Travel customer representativeAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to...

  • Sales Representative – Remote

    2 weeks ago

    Auckland, Auckland, New Zealand Art Of Aspiration Full time

    Are you an experienced professional ready to take your career in a more meaningful, flexible direction?We're a global personal and professional development company that empowers individuals to reach their full potential through transformational eLearning programs, live events, and development courses.With a global presence and a rapidly expanding operation,...

  • Travel Consultant

    2 weeks ago

    Auckland, Auckland, New Zealand Travel Trade Recruitment ltd Full time

    Travel Consultant (Bilingual - French/English) Auckland | $65K base + commission (OTE $85K-$95K) | Hybrid: 2 office / 3 WFHAbout the RoleWe're on the lookout for a bilingual (French/English) consultant to join a growing travel business in Auckland. You don't need prior experience in the travel industry - if you're confident working with people, love sales,...

  • Travel Consultants

    2 weeks ago

    Auckland, Auckland, New Zealand Flight Centre Travel Group Full time

    Open up the world to those who want to see.whakatuwhera te ao ki te hunga e hiahia ana ki te kiteAttention Travellers, Your Search for the Perfect Job Ends Here (Soon)We are on the lookout for passionate people who want to be part of our Flight Centre whānau. This is your chance to express interest in joining us when the right opportunity comes up.By...

  • Luxury Travel Team Leader

    2 weeks ago

    Auckland, Auckland, New Zealand Travel Trade Recruitment ltd Full time

    Ready to Step Up as a Travel Team Leader in Luxury Airfare & Premium Travel? Take the next step in your travel career with a leading global travel brand-renowned for its excellence in luxury travel, complex airfare management, and world-class service. If you're an experienced travel professional who loves leading people, elevating service standards, and...

  • National Field Sales Representative – Diagnostics, New Zealan

    1 week ago

    Auckland, Auckland, New Zealand i-Pharm Consulting Full time

    National Field Sales Representative – DiagnosticsNew Zealand | Full TimeOur client, a leading healthcare distributor, is seeking aNational Field Sales Representativeto drive the growth of a rapid diagnostics portfolio across New Zealand.Location:Must be based near a major airport. Candidates fromAuckland, Wellington, Christchurch or Hamiltonwill be...

  • Customer Support Representative

    7 days ago

    Auckland, Auckland, New Zealand Humanitix Full time

    Join the tech company that gives 100% of profits to charity.AtHumanitix, every ticket sold makes the world fairer. We're the first not-for-profit ticketing platform that redirects booking fees intoimpact projects that are tackling the world's biggest problems.Since 2016, we've donated$18 millionfrom booking-fee profits — and we're only getting...

  • Chief Executive, Entrada Travel Group

    2 days ago

    Auckland, Auckland, New Zealand Kerridge & Partners Full time

    Entrada Travel Group is a New Zealand owned tourism and transport organisation with origins dating back to 1991 when a collective of private coach operators acquired the former government owned InterCity long distance bus network. Over the following decades the business grew from a national coach operator into a diversified travel group with operations...

  • Travel Coordinator

    2 weeks ago

    Auckland, Auckland, New Zealand Tribe Recruitment Full time

    About The CompanyWith a strong commitment to excellence, our client ensures each experience is designed to meet the needs of their customers.About The RoleThis is a temporary role through March 2026, based in North Shore.Manage group travel reservations and service bookings for tours across New ZealandHandle reservations, service bookings, quotations, and...

  • Sales Representative- Dental

    1 week ago

    Auckland, Auckland, New Zealand Solventum Full time

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the...