Quality and Digitisation Clerk

5 days ago

Hamilton, Waikato, New Zealand Health New Zealand - Te Whatu Ora Full time NZ$60,000 - NZ$90,000 per year
  • Clinical Records, Waikato Hospital
  • Permanent, full time, 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, were building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

A fulltime position is available with the hours of operation for this position being an 80-hour fortnight, currently Monday to Friday between 7:00am to 5:00pm. As and when business requirements change, the service and service offering will adjust accordingly which may result in the hours of operation being adjusted.

The successful applicant will be expected to fulfil all tasks associated within the Quality and Digitisation Clerk role i.e. digitise records, complete quality assurance activities, disclosure of health information to internal and external stakeholders, records management and maintenance and move between the functional tasks within the team with ease, prioritise and multitask and be open and willing when asked to support the wider records teams to meet the needs of our patients, stakeholders, and partners.

Click here to view the position description.

About the Service

The Clinical Records Department provides a critical clinical service supporting records management functions for many areas of the Waikato Hospital each day. These records (paper/electronic) must be reliably and readily available to internal stakeholders (Emergency Department, Wards, Outpatient Clinics, Auditors, and Clinicians etc.) and/or the patient directly. These records must meet the requirements set out in The Public Records Act 2005 and Archives NZ legislation.

About you

We are seeking a result driven, energetic and innovative customer focussed person with prior experience or exposure within information and records management, electronic records management, and data quality. You must have a commitment to work to a remarkably high quality and standard. Applicants need to pay attention to detail and work to a high degree of accuracy.

Applicants will need to clearly display strengths with managing multiple tasks, conflicting priorities, attention to detail and the ability to adapt at a moments notice. Your command of the English language must be clear and concise.

Previous experience using enterprise level electronic document repositories and automated digitisation software is essential (e.g. Microsoft 365 Suite, SharePoint, Tungsten Total Agility, or custom-built solutions), as well as an inherent understanding of the Privacy Act 2020, Health Information Privacy Code 2020 and Public Records Act 2005. Experience in or knowledge of the hospital environment is expected. Please give a brief outline of your experience with each of these in relation to how it translates to this role within the required covering letter.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is `the weaving of wellness. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

  • We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
  • We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers portal before 11:59pm on 20 November 2025. If you have any questions about the role, please contact Rachael Devey at

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

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