Senior Client Advisor

1 week ago

Queenstown Otago, New Zealand Louis Vuitton Full time
Position

We're seeking individuals who possess the following:

  • Leadership DNA : Proven experience mentoring and coaching team members, demonstrating leadership qualities.
  • Business Acumen : A deep understanding of business KPIs, with the ability to drive sales and profitability.
  • Clienteling Obsession : A passion for building relationships with VIP clients, hosting exclusive appointments, and representing the brand at the highest level.
  • Operational Expertise : Strong knowledge of retail operations and procedures.
  • Exceptional Communication : Impeccable communication and interpersonal skills, with the ability to manage escalations professionally.
  • Proactive & Agile : A proactive mindset, with the ability to quickly learn and adapt to new challenges.
Job responsibilities

You'll:

  • Elevate the client experience, exceeding expectations and building lasting relationships.
  • Become a brand ambassador, inspiring passion for Louis Vuitton within the team and with clients.
  • Drive sales and profitability through strategic clienteling and operational excellence.
  • Mentor and coach junior team members, fostering a positive and supportive environment.
Profile

We're seeking individuals who possess the following:

  • Leadership DNA : Proven experience mentoring and coaching team members, demonstrating leadership qualities.
  • Business Acumen : A deep understanding of business KPIs, with the ability to drive sales and profitability.
  • Clienteling Obsession : A passion for building relationships with VIP clients, hosting exclusive appointments, and representing the brand at the highest level.
  • Operational Expertise : Strong knowledge of retail operations and procedures.
  • Exceptional Communication : Impeccable communication and interpersonal skills, with the ability to manage escalations professionally.
  • Proactive & Agile : A proactive mindset, with the ability to quickly learn and adapt to new challenges.

Ideally, you have:

  • Leadership experience in a fast-paced retail environment (e.g., store/department manager).
  • A proven track record of exceeding sales targets and building strong client relationships.
  • A love for coaching others and progressing your leadership journey.
Additional information

Louis Vuitton. An icon. A legacy. A world of unparalleled craftsmanship and innovation. As a Senior Client Advisor, you'll be a leader in shaping unforgettable client journeys and driving exceptional performance. This is your opportunity to elevate the Louis Vuitton experience for both our clients and our team.

Unlock unparalleled career growth in the world of luxury. You'll enjoy a generous commission structure, exclusive product discounts, and exceptional training to hone your skills. For driven retail leaders seeking a new challenge, Louis Vuitton offers a fast-track pathway to store management and global mobility, leveraging your expertise in a brand that invests in your success. If you are a passionate about sales and retail, there is no better retail pathway than with Louis Vuitton.

LOUIS VUITTON MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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