Business Services Support
7 days ago
Closing Date: 10/11/2025
Job Type: Permanent - Full Time
Location: Canterbury - Christchurch - Manchester Street
Job Category: IT
Job DescriptionPacific Health Group is a nationwide healthcare provider, specialising in the rehabilitation space. We enable people to live their best lives and empower our teams to realise their full potential.
Our Manchester Street, Christchurch branch is seeking a switched on and helpful Business Services Support professional to provide front-line IT support and excellent customer service. You will be Habit Health's go-to person for troubleshooting, resolving IT issues as they arise, and managing user / service requests.
We are looking for an experienced help desk professional who desires growth and development opportunities.
Main responsibilities:
- Provide level 2 IT support: P1 and P2 ticket management, 3rd party escalations, grey area diagnosis, in-depth documentation development
- Compile reports to support analysis of service requests
- Data analysis
The benefits of working with us:
- Annual budget set aside for professional development / study
- Flexibility and priority placed on work / life balance to suits your needs
- Permanent full-time role with clear career progression
- Great team culture with regular social events, weekly treats, award schemes
- Well-being initiatives: annual eye exam, flu vaccination, access to EAP services
The ideal candidate:
- Relevant tertiary ICT qualifications
- Minimum of 1-2 years' experience in desktop support, IT maintenance etc.
- Approachable and friendly
- Good communicator with exceptional people skills
- Sound time management and organisational skills
Please refer to job no 2198 in your cover letter when applying for this role.
If you have any questions, email
Confidentiality is assured
Pacific Health Groupcan is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.
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