Broker - Personal Lines

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.  
Overview

About us:

At Gallagher, we've been helping to protect what's important to people and businesses for more than 95 years. Gallagher is the world's third largest insurance brokerage and risk management companies, with a global network of brokers in over 130 countries. 

We make success happen. We are stronger as one team and together we continually strive to make a difference, whether it's for our clients, our colleagues or our communities. Our shared values are core to our culture and are reflected in everything we do, as set out in The Gallagher Way.

About the role:

We're looking for 2x confident and motivated team members to join our professional and driven team in Hamilton as Personal Lines Brokers.

We have 1x permanent and 1x 1 year fixed term position to fill.  

You will engage with clients via phone and email to understand and provide insurance solutions for their personal assets such as house, contents, cars and boats etc. You will also undertake processing of new business, renewals and endorsements together with being the pivotal point of contact for clients and underwriters. 

You will be natural at engaging people with exceptional communication and relationship building skills to service, develop and maintain a well-established portfolio of loyal clients.

How you'll make an impact

• Build knowledge and understanding of our clients' domestic insurance needs to provide tailored advice 

• Deliver expert domestic insurance advice and products to our clients

• Service renewals, new business, alterations and endorsements

• Manage and resolve client enquiries (cover queries, policy amendments) 

• Partner with the claims team to manage the claims process 

• Provide clients with timely and accurate updates on domestic insurance claims

• Develop and maintain strong client relationships to ensure trust and brand loyalty exists 

Skills and Experience:

• The ability to build and maintain enduring relationships with clients and team members 

• Working knowledge of Microsoft Office

• Excellent organisational skills and the ability to work under pressure

• Previous insurance experience in a broking / claims or similar role will be advantageous

• A certificate in Financial Services (NZQA Level 5) NB: While you will need to be NZQA level 5 qualified with a Certificate in Financial Services we don't expect you to bring this to the table. For the right candidate we will pay for and provide you with the support to gain your qualification through our study support program. 

How to apply:

We know you'll really enjoy being part of our professional, close-knit team.  As part of the US based Gallagher group of companies, we have scale and multi-national reach with a kiwi feel. 

If this sounds like you, then click the "quick apply" button above, or for more information contact our friendly recruitment team via email at  

Please note only candidates who have the right to work in New Zealand will be considered.

Compensation and benefits

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We know you'll really enjoy being part of our professional, close-knit team.  As part of the Global Gallagher group of companies, we have scale and multi-national reach with a Kiwi feel.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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