Service Assistant

21 hours ago

Manukau, Auckland, New Zealand MITRE 10 Full time

About Us:

Mitre 10 needs no introduction as a proudly New Zealand owned and operated business – you see us in almost every town in NZ. Mitre 10 Mega Henderson is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

Working within a friendly counter team where everyone looks out for each other, teamwork, and the ability to provide great customer service are key to these roles. So, we would be really keen to hear from you if you have our passion for ensuring our customers get the right product and an exceptional level of service every time they walk through our doors.

You will be responsible for:

  • Providing the highest level of Customer Service at all times

  • Serving Customers in a friendly and engaging manner

  • Processing checkout transactions accurately and efficiently
  • Responding to customer queries, phone calls and emails
  • Stock handling and helping trade customers on the floor when necessary

About You:

For this position we are looking for someone who has:

  • Enthusiasm and team spirit;
  • A passion for customer service excellence;
  • Good time management;
  • A quick and alert mind, with the ability to adapt and be flexible;
  • Willingness to learn;
  • Excellent communication skills.
  • Full Drivers Licence
  • Confidence in building relationships with a range of customers from one off DIYers to Key Account Customers;
  • Experience in timber and building products would be an advantage

What we offer:

Not only will you be able to join a fun, dynamic work environment you will also receive:

  • Ongoing training, support, and growth opportunities
  • Great staff buying privileges
  • The opportunity to join an established company

Working a roster including one weekend day is a requirement of this role. This is a full-time position working 40 Hours per week Sunday - Thursday

If you want to be part of this exciting team within Mitre 10 apply now through this website

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