Assistant Night Manager

1 day ago

Auckland City, New Zealand EVT Group Full time

About QT Hotels & Resorts:

QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'expect the unexpected', every property delivers an experience that combines local influence with QT's signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

Purpose of the Role:

We're on the lookout for a confident and capable Assistant Night Manager to help lead our overnight operations. You'll be the welcoming face for late arrivals, the calm presence during the night, and the go-to person when the Night Manager is off duty. This is a hands-on role where your attention to detail and passion for guest experience will shine.

This is a permanent 40-hour position working 11pm – 7:30am.

Key Responsibilities:

  • Oversee hotel operations overnight, ensuring safety and service excellence
  • Welcome late arrivals and farewell early departures with warmth and professionalism
  • Lead and support the night team across Rooms Division and F&B
  • Manage nightly audits, reconciliations, and reporting
  • Respond to guest requests and resolve issues with confidence
  • Maintain security protocols and ensure smooth handovers between shifts

Who We're Looking For:

We're after someone who brings confidence, care, and capability to every shift. You'll thrive in a guest-focused environment and be ready to lead by example. To succeed in this role, you'll need:

  • Minimum 1 year of Front Office experience in a luxury hotel environment.
  • Current Manager's Certificate and LCQ.
  • Strong attention to detail and a proactive approach to guest service.
  • Ability to lead and support another team member overnight.
  • Must have current New Zealand working rights.

Benefits & Perks:

QT is part of EVT We offer incredible benefits from day one

  • Free secure parking during your shift.
  • 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
  • Rapid career growth opportunities through our EVT network.
  • $2 cinemas tickets at Event Cinemas
  • Local community involvement, volunteering and charitable giving.
  • New Zealand & Australia's largest and most diverse experiences company

Apply today Join QT Hotels & Resorts and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

QT Hotels & Resorts is part of EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

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