Concierge
7 days ago
Company Description
SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant garde design and creative approach to the world of luxury. SO/ Auckland is located in the heart of Auckland's CBD. With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms.
We are currently look for a
Concierge Full-Time (32 Hours per Week)
who is hands on and has a keen eye for detail to help us deliver the best Guest Experience We welcome you to join us in the front row at
SO/ Auckland
and become a part of Accor's lifestyle brand collective
Ennismore
Job Description
Your Role
- Greet every guest and visitor with genuine warmth, ensuring they feel valued and comfortable from the moment they arrive.
- Share your knowledge about the best local attractions, dining options, and hidden gems, helping guests make the most of their stay.
- Handle guests' luggage with care, store belongings securely, and park cars with professionalism and attention to detail.
- Anticipate guest needs, record preferences, and manage requests, questions, and messages promptly to enhance their experience.
- Ensure public spaces are always tidy and inviting, keeping an eye out for anything that might need attention, from a misaligned cushion to a lost-looking guest.
- Maintain a positive attitude, even when addressing challenges, and work effectively to find solutions that satisfy our guests.
Qualifications
THE PERSON
- To be successful, you'll need a valid Full New Zealand Driver's License.
- Ability to drive both Manual and Automatic
- Able to work on a rotating schedule, including weekends, public holidays, and night shifts as needed.
- A genuine enthusiasm for delivering exceptional guest service.
- Maintain a professional appearance and communicate clearly with guests and team members alike.
- Comfortable working in a dynamic setting where quick thinking and flexibility are key.
- Physically capable of lifting up to 30kg with ease.
- Must have the legal right to work in New Zealand.
- Naturally outgoing and comfortable starting conversations with guests.
- Positive, proactive, and detail-oriented, with a passion for hospitality and a commitment to supporting your team.
Additional Information
SO/ BENEFITS
- Staff meal while on shift
- Uniform provided and laundered
- International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
- Family & Friends Hotel Discounts
- Opportunities for further development and worldwide career progression within Ennismore/ Accor
- Annual reward of a free night's accommodation at the hotel and additional perks
Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, you're welcome to let us know.
-
Security Concierge
3 days ago
Auckland, Auckland, New Zealand Wilson Group Full timeSecurity ConciergeSecurity Concierge - Auckland Part Time Kia haumaru ai tatou katoaWe're FIRST Security, New Zealand's market leader in protective security. Our people make the difference, delivering excellent customer service and ensuring safety across New Zealand and Australia.About the RoleThis role is key to maintaining a secure and safe environment at...
-
Auckland, Auckland, New Zealand MedMatch NZ Full time NZ$60,000 - NZ$120,000 per yearAbout usMedMatch is running apre-launch concierge pilotto get Auckland clinics covered onweekends and short notice—without agency runaround. As a GP locum,you set your rateand we only send matches that meet it. Expectdirect clinic introductions in one message, clear briefs up front (hours, rate, parking, PMS),5-minute signup,APC verification once,simple...
-
Therapist
1 week ago
Auckland, Auckland, New Zealand Te Arai Links Full time NZ$45,000 - NZ$60,000 per yearTe Arai Links is a world-class destination, boasting two top 100 in the world, pure links golf courses along with a variety of activities such as mountain biking, water sports, tennis, pickleball and now our newest addition, a luxury Spa & Fitness Centre opening in November 2025.Based a 75-minute drive from Auckland our Spa & Fitness Centre will be New...
-
User Experience Lead
1 week ago
Auckland, Auckland, New Zealand First Security Full time NZ$120,000 - NZ$180,000 per yearCompany description: For over 60 years, our business has been creating value for people and communities. Starting in Australia with a single car park, we've grown to operate across the Asia Pacific in parking, security, health, and storage services.In New Zealand, our Group Business Solutions (GBS) team supports the technology needs of Wilson Parking NZ and...
-
Guest Experience Expert
1 week ago
Auckland, Auckland, New Zealand Four Points by Sheraton Full time NZ$60,000 - NZ$90,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFour Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand, 1010VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is...
-
Concierge
21 hours ago
Auckland CBD, New Zealand Precinct Properties Management Limited Full timeWe have an exciting opportunity for a Concierge to join the Precinct team to provide excellent customer service to our clients, their employees and guests within PwC Tower.About Us:Precinct is the largest owner, developer, and manager of premium commercial real estate in Auckland and Wellington. As an NZX-listed company, thousands of New Zealanders invest in...
-
Senior Concierge- The Grand By Skycity
7 days ago
Auckland City, New Zealand SKYCITY Full time**A bit about us** The Grand by SkyCity is a 5 star luxury Hotel and is one of New Zealand's most popular hotels, located in the heart of SkyCity. We are very busy and an amazing opportunity has arisen to become a vital part of our dedicated Concierge team. **A bit about the role**: The Concierge coordinates and supervises the day-to-day concierge...
-
Corporate Concierge Assistant Club Manager
1 week ago
Auckland CBD, New Zealand Alberts Auckland Limited Full time NZ$90,000 - NZ$120,000 per yearAbout the role Alberts Auckland Limited is seeking an experienced Executive Customer Engagement Professional to join our dynamic concierge team to assist in the leadership of our vibrant clubs. THIS IS NOT YOUR AVERAGE HOTEL CONCIERGE This full-time position is based in our Auckland CBD offices, where you will play a crucial role in managing and developing...
-
Concierge
2 weeks ago
Auckland City, New Zealand SO Full time**Company Description** SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. SO/ Auckland is located in the heart of Auckland's CBD. With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms. We are currently look...
-
Client Service Concierge
7 days ago
Auckland City, New Zealand Canon Full timeAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their...
-
Concierge Team Leader
1 week ago
Auckland City, New Zealand PULLMAN Full time**Company Description** THE PULLMAN IS YOUR PLAYGROUND** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby...
-
Qt Auckland
2 weeks ago
Auckland City, New Zealand QT Full timeFront Office | Listed 23 May QT Auckland - Porter / Valet / Concierge Location - AucklandWork type - Part TimeBrand - QT- About the business- Excuse meyes, you. Welcome to QT. Our hotels and resorts stretch from Queenstown to Sydney to Perth and each is unique, just like our people.Our passion is people. Designers, housekeepers and chefs, DJ’s,...
-
Concierge (Casual) - Auckland Int. Airport
1 week ago
Auckland Airport, New Zealand Compass Group New Zealand Full time NZ$40,000 - NZ$45,000 per yearDeliver exceptional service and create memorable experiences for premium travelersWhy you'll love this roleBe the face of a world-class lounge: Welcome guests and set the tone for an unforgettable experience.Dynamic environment: Work in a fast-paced, premium hospitality setting at Auckland Airport.Career growth: Access training, NZQA qualifications, and...
-
Concierge
1 week ago
Auckland City, New Zealand Marriott International, Inc Full time**Additional Information** **Job Number**25069103 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, New Zealand, 1010 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management - Политика Marriott International — быть работодателем,...
-
Concierge
1 week ago
Auckland City, New Zealand Marriott International, Inc Full time**Additional Information** **Job Number**25069103 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, New Zealand, 1010 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management - Marriott International bietet als Arbeitgeber Chancengleichheit, eine...