Application Support Engineer

Mō te tūranga | About the role

As an Application Support DevOps Engineer for Managed File Transfers, you will be responsible for providing consulting and expert technical domain knowledge to both users and IT employees, covering all aspects of system applications including development, maintenance, support, selection, configuration, observability, testing, implementation and/or enhancements. This is an opportunity to further develop your skills while implementing DevOps practices to the MFT application stack, specifically around automation of configuration, deployments, observability, testing, and implementation. You may also be required to provide services to a larger program of work managed outside the squad.

Please note: - This position requires participation in an afterhours on call support roster.

Nā tāu rourou | What will you bring?

• 5+ years' experience in application configuration and support.
• Previous work experience in business application support within an Application Management or Support environment.
• Good understanding of software/application development principles, lifecycle, models, and application development concepts.
• Knowledge and experience of DevOps as part of Agile software engineering.
• Experience in providing first-level support to businesses in a critical role.
• Able to build working relationships within the business and with external suppliers and 3rd party vendors
• Ability to troubleshoot and provide support; technical aptitude with the ability to grasp technical concepts and details.
• Working knowledge of various tools, open-source technologies, and cloud services.
• Strong written, verbal and presentation skills.
• Ability to learn new skills and adapt quickly.

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation

At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac – it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you

Tono mai ināianei | Apply Now

Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

14 November 2025