Senior Digital Account Manager

Hāere mai ki PHD Aotearoa

Interested in joining our award-winning team?

PHD's reputation as a fantastic place to work is widely recognised, from our limitless learning and development opportunities across an enviable client list and agency specialisms, to our fun culture and inclusive environment.

Amongst the wider industry, we are equally renowned as the media agency delivering clients an unfair advantage. Behind this advantage is our unique winning formula - a handpicked winning team of experts, backed by a comprehensive suite of best-in-class services, advanced products, and innovative technology.

As our newest PHD'er, what would this this mean for you? You'd get to deliver this advantage to clients through your mahi, talents, skills, and 'play to win' attitude while keeping yourself future fit and having a phenomenal time.

As for other agency benefits loved by the PHD team? There's our free life insurance and discounted health insurance and gym memberships and a wellness program keeping us all happy and healthy, birthday and long weekend gift day programs which bump up our leave days, along with an annual calendar of industry, social and cultural celebration events.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, neurodivergent status, religion and/or beliefs, and all applicants are valued for the talents, expertise, experience, and perspective they offer.

We'd love to tell you more about PHD and the role, and encourage you to apply through the job ad.

About the role

Providing outstanding planning service across designated client accounts; offering and implementing innovative communication strategies designed to meet clients' requirements.

Effective contribution to your team through coaching and development of junior members and engaging with the broader agency through active participation in agency initiatives and shared client accounts.

Responsibilities

• Able to autonomously manage day to day client relationships – with support from the team where required
• Makes recommendations based on a thorough understanding of clients' business and category
• Manages client expectations and timelines externally and internally – raising concerns in a timely manner
• Delivers measurable digital media plans to support clients' business objectives (e.g., timing requirements, budget requirements, business requirements)
• Engaging, supporting and influential team member – working effectively with other internal and external teams to ensure high quality of product delivery from start to finish and client expectations are met
• Stays current with emerging digital/marketing approaches and identifies competitive digital trends and identifies opportunities (e.g. New targeting/technology opportunities etc)

Skills & Experience

• Tertiary qualified, supplemented by 4-5+ years of strong digital planning and buying experience in an agency
• Good understanding of planning fundamentals and strategic planning capabilities across several channels
• Active participation in creative sessions and workshops
• Ability to consider stakeholders' requirements and their issues in problem solving and decision making
• Ability to challenge others (internal, client or creative agency) using appropriate approach and diplomacy to secure desired outcome
• Confident and articulate presenter
• Ability to coach and mentor junior members of the team
• Encourages positive agency culture and cross agency collaboration and integration
• Future focused

If you are interested in this role, please apply directly via the job ad and we'll be in touch