Senior Account Manager

Position:
Senior Account Manager

About The Business
Wellcom is a global creative production agency. We are a collective of content, production, and technology experts, working across Australasia, Asia, Europe, and the United States. We provide creative solutions across media, including digital, print, photography, and video. Our client list spans global brands, local businesses, and creative agencies. We champion efficiency while pushing for the best result, working harder and smarter to streamline the advertising process. With an ethos rooted in reliability and flexibility, we help our clients create meaningful connections with their customers.

About The Role
Reporting to the General Manager, the Senior Account Manager will play an integral role in maintaining and growing our client relationships. Strategically focused, they will have a thorough understanding of their business needs and be able to articulate how Wellcom's products and services can benefit them.

They will have a good understanding of industry best practices across creative, digital, production, and learning, being able to articulate scopes and services as well as identify new business opportunities.

Connecting with multiple stakeholders they will be the 'go-to' for all client comms and queries helping shape their creative vision and will lead all client requests as well as to identify new opportunities to grow the account. They will be vital in supporting the team to exceed client expectations on every project producing quality content that delivers exceptional results.

What You'll Be Doing
Reporting to the General Manager,, you'll take on a variety of responsibilities, including:

• Primary contact for assigned groups and clients.
• Identify additional scope and opportunities across current and new projects.
• Have excellent knowledge and understanding of the client's marketing strategies in order to identify and secure opportunities to sell an extended range of Wellcom products and services.
• Contribute to the development and execution of plans - strategic, marketing, new business, leveraging off insights acquired through supplied and sourced research.
• Be proactive in seeking new business opportunities including identifying additional scopes across current and new clients and projects.
• Prepare and present proposals to clients.
• Coordinate briefs, presentations, and proposals.
• Support the account director with monthly/quarterly reports and reviews.

What You Bring
We are looking for someone who:

• 4-7 years of experience in an account service or sales role within the advertising, creative, marketing or printing industry.
• Creative agency experience is desirable.
• Proven track record of meeting or exceeding client expectations.
• Competent in presenting.
• Project management skills are highly desirable.
• Highly organised, detail-oriented.
• Strategic and creatively focused.
• Excellent negotiation skills.

If you were here in the last month, you may have:

• Attended a client photoshoot, helping shape content ideas in real time.
• Collaborated on a couple of key projects, contributing ideas and helping deliver these.
• Engaged in one of our fun team quiz sessions

What we do at Wellcom to support the well-being of our people:

• Professional development opportunities to support career growth, including lunch and learns, workshops, and hands-on development.
• Employee Assistance Programs, for general well-being check-ins or working through challenging circumstances.
• Access to our online wellness platform and app designed to support physical, mental, and financial well-being needs.
• Recognition and awards programs to celebrate our people and acknowledge their achievements and success.

At Wellcom, you'll be joining a supportive and creative team that values curiosity, collaboration and bringing great ideas to life. If you're ready to grow your skills, flex your creativity and make your mark in the ever-changing world of media and production, we'd love to meet you.

Sound like you?
Apply now and submit your interest in this role. Click on the Apply button and complete all of the application questions.

Please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
We warmly welcome applications from First Nations People. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation or expression, national origin & disability.

We are committed to providing accommodations for individuals with disabilities to ensure their full participation in the application and recruitment process, as well as in the workplace. If you need assistance or accommodations of any kind, please indicate this in your application. We would love to hear from you