Inside Sales Representative

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow

About the Role (your why)

As an Inside Sales Representative, your day will be a dynamic mix of prospecting, relationship building, and solution selling. You'll identify and pursue new sales opportunities through phone calls, email outreach, social platforms, and other channels, while also nurturing strong relationships with both new and existing clients

You'll regularly conduct market research to spot emerging trends, understand competitive offerings, and identify potential areas for growth. Your role involves preparing and delivering compelling sales presentations and proposals that clearly communicate value, often collaborating with our technical teams to shape tailored product solutions aligned to specific client needs. Each day, you'll work toward achieving and exceeding monthly sales targets and KPIs, while maintaining high standards of customer service to ensure client satisfaction and loyalty

Please note this is a full-time 12-month Fixed Term Contract role.

What you'll do

As an AWS Inside Sales Representative, your primary focus will be:

• Achieving revenue targets or sales quotas by engaging with new and existing clients
• Processing requests for quotes promptly and accurately, adhering to company policies and procedures
• Maintaining regular contact with assigned clients to ensure optimal service delivery
• Help customers and our other Datacom sellers navigate funding types from AWS to bring investment for those looking to transform with AI and Cloud
• Identifying customer objectives, decision-making processes, and building new and on, existing business partnerships
• Generating new business leads through cold calling, mailing, and referrals while staying informed about competitor strategies
• Participating in sales promotions, campaigns, events, and displays to boost AWS brand presence

What you'll bring

• Ability to engage with clients at all levels and provide solutions
• Strong sales acumen, including negotiation, persuasion, and exceptional communication skills
• Capability to interpret technical concepts and align them with client business objectives
• Ability to be collaborative in working with AWS sales teams to bring the best of both Datacom and AWS to customers
• Results-driven with focus on attaining targets and achieving desired customer and growth outcomes
• Proven experience in inside sales or a similar sales role
• Strong understanding of the Information Technology and Services industry
• Excellent communication and interpersonal skills
• Ability to work independently as well as collaboratively in a team environment
• Demonstrated ability to manage time and prioritize tasks effectively
• A results-oriented mindset with a passion for technology and sales

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported