Underwriter

2 days ago

Auckland NZAIA New Zealand AIA Group Full time NZ$80,000 - NZ$120,000 per year
BELIEVE IN BETTER
Do you believe in financial wellbeing as a driver for a better, healthier, more sustainable future?

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live. As the largest listed company on the HKSE, we've been proudly making a difference across Asia for over a century. And as we look to build on our legacy, we need great Underwriters who want to be part of something bigger. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you're not just safeguarding AIA's financial wellbeing. You're securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that sounds like you, read on.

The opportunity:

Are you ready to make a significant impact in the world of insurance? As an Underwriter at AIA, you'll play a crucial role in assessing risks and crafting fair and sound terms for new business applications. You'll work within our established guidelines and philosophy, ensuring timely and accurate decisions.

Excel in new business onboarding by delivering exceptional service to our partners and customers, all while maintaining the highest standards of quality and safeguarding AIA from undue risk.

If you're passionate about underwriting and dedicated to providing top-notch service, we want to hear from you Apply now and be a part of our dynamic team.

Key responsibilities include:

  • Assessing all cases within individual queue and/or tasks allocated.

  • Working quickly and efficiently through assessments without compromise.

  • Ensuring underwriting decisions are sound and fair, customer-centric and based on appropriate AIA underwriting guidelines and philosophies.

  • Determining the appropriate policy terms and conditions.

  • Reviewing complex cases with Underwriting Managers and/or the Chief Underwriter when necessary to make a business decision.

  • Establishing and building effective and meaningful working relationships with all internal and external stakeholders.

  • Responding to all requests, issues, and questions in a timely professional manner.

  • Effectively explaining underwriting decisions with all required stakeholders/partners to facilitate policy conversion.

  • Inputting all comments, information and relevant notes in appropriate platforms used by the Underwriting Team.

Ideally, you'll bring:

  • At least 3-5 years' experience in medical and financial underwriting.

  • Exceptional communication skills (verbal and written), with the ability to negotiate.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'.  We do this by offering:

  • Opportunities to grow within the business through internal mobility

  • Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge

  • Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints, Woolworths, MoleMap, endota, Les Mills, Samsung, Garmin and many more

  • A supportive and inclusive workplace

  • Flexible working arrangements.

If you believe in better, apply now

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. AIA NZ values diversity in the workforce. We encourage candidates from diverse backgrounds, including those with a disability, additional mental health needs, chronic health conditions and/or are neurodiverse to apply for our roles. If there's anything we may need to consider to support you with our recruitment process, please email

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the 'Apply' button. No emailed applications accepted. For general enquiries only, contact:

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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