Performance Manager

We're never just satisfied with how things are –because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality. Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.

We're seeking a dynamic Performance Manager to play a pivotal role in driving the effectiveness of our Technology function. This role supports the Executive General Manager, Technology, by providing performance reporting, insights, governance and continuous improvement initiatives — enabling the function to deliver maximum value for business stakeholders, customers, and shareholders.

You'll act as the bridge between strategy, operations, and performance, ensuring the technology function is operating efficiently and aligned to business priorities.

You're an analytical, commercially minded professional who thrives on problem-solving, data-driven insights, and stakeholder engagement. You combine strong technical acumen with exceptional communication skills and have a passion for improving organisational performance.

Key responsibilities:

• Monitor and assess the performance of the Technology team against established KPIs, FTE, budget targets, and financial operations.
• Identify performance gaps, risks and improvement opportunities, and develop actionable plans to address them.
• Provide regular performance reports and insights to senior leadership, highlighting key trends, risks, and opportunities.
• Facilitate workshops and discussions to drive performance improvements across the domain.
• Partner with Finance, Procurement, and Executive Managers to ensure suppliers deliver value for Suncorp.
• Prepare high-quality executive papers, board reports, and performance packs for divisional and group committees.
• Support the EGM with executive updates, presentations, strategy days, and ad hoc requests.

To be successful in this role, you will bring:

• Proven experience interpreting and synthesising complex data and financial information
• Technology or performance management experience within a large corporate or financial services environment
• Strong stakeholder management skills
• Exceptional written and verbal communication skills with the ability to craft executive-ready insights
• Strategic thinking and analytical ability to influence senior leaders and drive improvement
• Structured problem-solving skills and a data-driven approach
• Strong financial and commercial acumen, with experience in modelling and cost/revenue analysis

What we offer:

• Free life, salary continuance and trauma insurance cover
• Discounts on Vero insurance & Southern Cross
• Flexible leave of up to four days per year in addition to annual leave
• Positive, inclusive team environment where we welcome individuality and celebrate diversity
• Flexible work arrangements embracing a healthy work/life balance
• $250 annually for gym membership or hobbies
• Ongoing learning and development opportunities
• Opportunity to join the employee share plan

About Suncorp New Zealand:

We're proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand's most trusted names in insurance – working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you'll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

If this role sounds like you, apply online today

Advertised: 29 Oct 2025 New Zealand Daylight Time

Applications close: 28 Nov 2025 New Zealand Daylight Time

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