Inside Sales Representative

5 days ago

Auckland CBD, New Zealand Starshipit Full time NZ$60,000 - NZ$100,000 per year

At Starshipit, we're on a mission to empower retailers to deliver great shipping experiences for their customers

As the Inside Sales Representative, you'll be at the forefront of this goal by nurturing incoming leads, understanding their needs, and turning interest into impact. Reporting to the Head of Sales, you'll play a vital role in building rapport, educating prospective customers, and driving growth. Your ability to qualify leads, host engaging discovery calls, and articulate the value of Starshipit will be key to your success.

This is an exciting role where the conversations you lead and the connections you build, help retailers streamline their operations, scale efficiently, and deliver outstanding experiences to their own customers.

 Please note: This role is based in Auckland and requires you to be in the office 3 days a week.

What you'll do

  • Respond to inbound leads from various channels like web forms, trial signups, webinars, and events

  • Engage potential customers through calls, live chat, emails and product demos

  • Nurture leads using automation tools and outbound efforts to book high-quality sales opportunities

  • Use your product knowledge to understand and solve customer problems

  • Understand our Ideal Customer Profile and the buying committee structure

  • Apply a solution-selling approach to uncover needs and align our value proposition

  • Keep your pipeline up to date and prioritise high-impact deals

  • Re-engage cold leads and support outbound targeting efforts

  • Keep our CRM Hubspot up to date with top notch CRM hygiene

What you'll bring

  • Strong sales instincts and business acumen

  • Confidence communicating clearly and persuasively

  • Proven experience in a B2B customer-facing, sales role

  • A self-starter attitude with strong time management skills

  • Growth mindset - you're eager to drive your own learning and level up

  • Excellent attention to detail and follow-through

Life at Starshipit

Our people are what make us great, and our culture is something we're especially proud of. We're a team who love what we do. Not only are we diverse, we're inclusive which means our people can be themselves. Every idea and perspective is valuable and reflected in how we interact with our partners, customers and teams.

We've got the perks covered with:

  • Dedicated learning and development fund to support your career and performance goals

  • Accelerated career growth – we're big on promoting from within

  • Flexible working opportunities which go beyond leaving early to beat the traffic

  • Wellbeing focus (paid parental leave, health insurance, summer half-day Friday's)

Starshipit is an equal opportunity employer committed to fostering a diverse, equitable and inclusive workplace. We do not discriminate in employment opportunities or practices on the basis of age, ancestry, race, disability, ethnicity, family or marital status, gender identity, political affiliation, religion, sexual orientation, or any other legally characteristics and encourage candidates from all backgrounds to apply.

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