Training Operations Coordinator

Role Opportunity

This role is central to ensuring our training operations run smoothly by coordinating scheduling, learner administration, system management and trainer support, while upholding high-quality learner outcomes and compliance standards.

In addition to coordinating training operations, you will lead and support a team of Trainers and a Sales Consultant, fostering a collaborative culture that supports growth, accountability and excellent client and learner experiences.

What you'll be doing

· Managing the day-to-day administration and client engagement for training programmes and the NZBA operations

· Managing the office workflow, records, document control and data systems

· Acting as the primary point of contact for clients, learners and trainers

· Coordinating course materials, learner resources and training facility setup

· Managing our CRM, learner management systems, learner booking system and website

· Maintaining accurate learner records for reporting, quality assurance and compliance

· Support audits and regulatory or compliance reporting as required

About YouYou are a confident and professional communicator with a strong customer service mindset and a learner-first approach. Highly organised and detail-focused, you are proactive, adaptable and solutions-oriented. You are able to manage multiple priorities under pressure while building positive relationships and handling confidential information with discretion and professionalism.

You'll bring:

· A relevant tertiary qualification (Business Studies, Commerce, Human Resources or similar)

· years' experience in training coordination, administration or operational support

· Demonstrated experience leading or supervising people

· An understanding of NZQA, TEC or PTE environments (desirable)

· Strong proficiency in Microsoft Office (including Power Automate and BI)

· Experience using CRM and LMS platforms (e.g. Moodle)

· Excellent time management and prioritisation skills

About UsAt New Zealand Biosecurity Academy (NZBA), part of the Omah Group, we are passionate about protecting New Zealand's economy, environment, and communities through high-quality biosecurity and health & safety training.

We are a Category 1 NZQA Private Training Establishment, an MPI-approved Biosecurity Partner, and a CHASNZ Constructsafe assessment provider, delivering Accredited Person (AP), Transitional Facility Operator (TFO), health & safety, and tailored workplace training programmes nationwide.

Our mission is to empower learners to reach their full potential, while our values centre on quality, integrity, learner wellbeing, and continuous improvement

NZBA is a part of The Omah Group. The Omah Group is a privately owned enterprise with companies across New Zealand covering industries such as civil construction, open space management, ecological restoration, biosecurity services, ecological consultancy and workplace training.

For more information on the type of training and services we deliver go to

You'll enjoy a meaningful role in a respected training academy contributing to New Zealand's biosecurity efforts. We pride ourselves on having a supportive and collaborative work environment. You will provided with corporate branded uniform and all the workstation tools to succeed in your role. You'll have access to professional development and internal career progression.

Ready to Make a Difference?

If you're organised, people-focused, and keen to contribute to New Zealand's biosecurity and training sector, we'd love to hear from you. Submit your CV and a brief cover letter, outlining your interest and suitability for the role, by Friday 16 January 2026..

We will be reviewing applications and conducting interviews on a rolling basis, so early applications are encouraged. The position may be filled before the closing date.

Only applicants that are living and working in New Zealand will be considered for this position.