Kaiarahi - Attendance Services

The Anglican Trust for Women and Children is a major Auckland family charity and one of the city's oldest.

We have been helping mothers, children and whānau since 1858 and are here for the long haul. Through our family services, early education services and social work services we are committed to investing in Auckland's children and building them the happy, healthy future they deserve.

Mō te tūnga | About the role

The key purpose for role: The Kaiārahi Attendance Services (AS) provides strong, compassionate leadership to our Kaimanaaki team, who work closely with chronically absent and non-enrolled tamariki and taiohi to support their re-engagement in education through personalised, whānau-centred approaches.

In this role, the Kaiārahi will lead and mentor a team of Kaimanaaki, supporting schools and whānau to help students return to consistent learning. Day-to-day, the Kaiārahi will guide their team in working with ākonga from primary through to secondary school, identifying barriers to regular attendance and developing meaningful solutions in partnership with whānau. They will empower Kaimanaaki to coordinate tailored plans that ensure tamariki and their whānau have the support they need to confidently return to education.

Building strong, positive relationships is central to this role. The Kaiārahi will work closely with school staff to promote improved attendance outcomes aligned with each school's Attendance Plan, while also strengthening connections with local and government agencies to ensure ākonga and whānau are supported holistically.

The Kaiārahi will collaborate with the Practice Manager, Attendance Services, to ensure all contractual obligations are met on time and in line with funder expectations.

Covering kura/schools based in the Glendowie Selwyn and Tāmaki area, this role is based locally at ATWC's Tamaki office, central to our contracted schools. This location will promote visibility, easy access and foster collaboration with students, whānau, school and wider community.

Mōu| About you

We are seeking an experienced and proactive leader who is passionate about inclusive education and committed to helping schools and whānau support students who are chronically absent or non-enrolled to re-engage and attend school regularly.

Qualifications:

• Preferred but not essential Level 4 or higher NZQA recognised qualification in social services, education, youth work, community development, or a related field (or equivalent experience).
• Current full driver's licence with no limitations
• Be eligible to work in New Zealand

Skills and Experience:

• Demonstrated experience in leading a team culture
• Demonstrated experience in engaging effectively with tamariki/rangatahi and their whānau/families in community or education settings.
• Understanding of the education system and knowledge of factors that influence attendance and student engagement
• Ability to assess barriers to school attendance and implement practical, strengths-based interventions

Desired attributes:

• Empathetic, non-judgmental, and skilled at engaging with people from diverse backgrounds.
• Culturally competent and respectful of Māori values, language, and protocols.
• Excellent communication and interpersonal skills
• Well-organised, reliable, and able to manage a busy caseload and competing priorities.
• Confident working independently while contributing positively to a team environment.
• Demonstrates resilience, flexibility, and sound judgement in challenging situations.
• Committed to upholding confidentiality, professionalism, and ethical standards at all times.

What we offer:

• A high trust organisation
• Supportive team environment
• Ongoing professional development opportunities
• All work tools provided: mobile phone, laptop, vehicle access, training and induction
• Up to 15 days additional gifted leave per annum
• Salary starting from $80,000 to $85,000 based on experience and/or qualification

This is an exciting opportunity to really make a difference within the lives of tamariki, taiohi, whānau and community. If this sounds like a challenge you would like to take up, then we would like to hear from you.

Applications will be open until suitable candidates are found.