Sales Support

7 days ago

Hastings, Hawke's Bay, New Zealand intaces Full time NZ$50,000 - NZ$70,000 per year

About the Role

We are looking for a motivated and organised Sales Support & Customer Service Coordinator to join our team. This is a varied role that sits at the heart of our operations, supporting the sales team, processing customer orders, and ensuring a seamless experience for our clients. You will also assist with administration tasks to help the business run smoothly day-to-day.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent customer service.

Key Responsibilities

Sales Support & Customer Service

  • Be the first point of contact for showroom enquiries and visitors, providing a professional and welcoming experience.
  • Act as a first point of contact for customer enquiries via phone, email, and online channels.
  • Provide product and service information, including basic troubleshooting and order updates.
  • Support the sales team with preparing quotes, proposals, and customer communications.
  • Follow up on leads, quotes, and customer feedback as required.

Order Processing & Online Sales

  • Accurately process customer orders through our systems, ensuring correct pricing, products, and delivery details.
  • Manage and process online orders, including payment verification and dispatch coordination.
  • Liaise with suppliers, couriers, and customers to ensure timely delivery.
  • Monitor stock levels and flag low stock items to the operations team.

Administration & General Support

  • Maintain accurate customer records in the CRM/database.
  • Prepare reports and documentation for management and sales meetings.
  • Generate and process customer invoices accurately and in a timely manner.
  • Ensure product listings in Cin7 are up to date and accurate.
  • Update and maintain product listings and content on the company website.
  • Assist with marketing activities, such as updating online product listings or social media posts.
  • Support wider business operations with ad hoc admin tasks.

Skills & Experience

  • Previous experience in customer service, administration, or sales support.
  • Strong organisational skills and attention to detail.
  • Confident communicator with excellent written and verbal English.
  • Computer literate with experience using MS Office (Word, Excel, Outlook); CRM, ERP, or inventory management systems (such as Cin7) are a plus.
  • Ability to prioritise tasks, meet deadlines, and work well under pressure.
  • A team player who is also comfortable working independently.

What We Offer

Competitive salary based on experience.

A supportive team environment with training and development opportunities.

The chance to work in a growing business with opportunities to contribute and make an impact.

  • Sales Trainee

    6 days ago

    Hastings, Hawke's Bay, New Zealand Brandt Tractor Full time NZ$45,000 - NZ$65,000 per year

    ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY IN SALES?Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. We are a global team with a shared purpose, serving dealerships across Canada, New Zealand, and Australia. It's our mission to enable our customers to succeed by providing practical and reliable equipment...

  • Sales Manager

    5 days ago

    Hastings, Hawke's Bay, New Zealand Automotive Employment Nz Full time NZ$120,000 - NZ$180,000 per year

    Job DescriptionJob refernce Bayswater European, Hawkes Bay Lead and develop the sales team with an enviable brand suite and brand-new dealership under construction A senior role requiring an experienced automotive retail background and leadership skillsAbout Bayswater Vehicle Group Since 1990, the Bayswater Vehicle Group have been Hawke's Bays' most trusted...

  • Internal Sales

    5 days ago

    Hastings, Hawke's Bay, New Zealand Hynds Full time NZ$60,000 - NZ$80,000 per year

    You will be a key contact within the Internal Sales Support Team for supplying our customers with contract pricing for major projects for the Capital Region. You will be responsible for compiling detailed and competitive quotes and most importantly ensuring these are submitted on time therefore the ability to work under pressure is crucial.Key...

  • Senior Sales Consultant

    1 day ago

    Hastings, Hawke's Bay, New Zealand Nick Scali Furniture Full time

    Company DescriptionAs market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 111 showrooms across Australia and...

  • Retail Sales Executive

    7 days ago

    Hastings, Hawke's Bay, New Zealand New Zealand Bed Company Full time NZ$45,000 - NZ$55,000 per year

    Job description Location: Christchurch Hours: Full-time, weekend availability required Mandatory requirement: Face-to-face retail sales experienceJoin a trusted NZ brand helping Kiwis sleep better since 1986.About UsThe New Zealand Bed Company is proudly 100% Kiwi-owned and has been a leading bed retailer since 1986. With a strong national presence and a...

  • Inside Sales

    7 days ago

    Hastings, Hawke's Bay, New Zealand Alfa Laval Full time NZ$60,000 - NZ$90,000 per year

    Alfa Laval UK&I is looking for an Inside Sales EngineerEvery day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop...

  • Territory Sales Manager

    7 days ago

    Hastings, Hawke's Bay, New Zealand Goodman Fielder New Zealand Full time NZ$60,000 - NZ$80,000 per year

    The OpportunityWe're looking for a motivatedTerritory Sales Manager (TSM)to join our Foodservice team and take charge of sales execution across the Hawkes Bay/ Manawatu region. This is a hands-on role where you'll service existing customers, hunt out new business, and deliver results that make a tangible impact.You'll work closely with our Route Sales...

  • After Sales Manager

    7 days ago

    Hastings, Hawke's Bay, New Zealand CablePrice (NZ) Ltd Full time NZ$60,000 - NZ$100,000 per year

    TheAfter Sales Manageris accountable for leading and optimising the Parts & Service department to deliver exceptional customer satisfaction while driving profitability. This role ensures that aftersales operations are efficient, customer focused, and commercially sustainable. In addition, the After Sales Manager actively supports the overall success...

  • After Sales Manager

    7 days ago

    Hastings, Hawke's Bay, New Zealand CablePrice Full time NZ$80,000 - NZ$120,000 per year

    The After Sales Manager is accountable for leading and optimising the Parts & Service department to deliver exceptional customer satisfaction while driving profitability. This role ensures that aftersales operations are efficient, customer focused, and commercially sustainable. In addition, the After Sales Manager actively supports the overall success of...

  • After Sales Manager

    7 days ago

    Hastings, Hawke's Bay, New Zealand Hitachi Construction Machinery Full time NZ$70,000 - NZ$90,000 per year

    The After Sales Manager is accountable for leading and optimising the Parts & Service department to deliver exceptional customer satisfaction while driving profitability. This role ensures that aftersales operations are efficient, customer focused, and commercially sustainable. In addition, the After Sales Manager actively supports the overall success of...