Customer Lead
1 week ago
To apply for this role, please copy and paste the following link into your browser
ABOUT US
3 Islands Intermodal (3i) represents the next chapter in New Zealand's logistics and shipping industry. Born from McIntyre Logistics Ltd's acquisition of SSA New Zealand in December 2024, 3i is proudly New Zealand's only locally-owned nationwide port services provider. With over 50 years of history in the industry, we combine tradition with innovation, ensuring efficient, cost-effective, and safe solutions for our customers. Explore exciting career opportunities at New Zealand's only Kiwi-owned nationwide port services provider. Whether you're just starting or looking to advance, we have a place for you.
ABOUT THE ROLE
Reporting to the Operations Manager, this position is responsible for directing and managing the day-to-day operations of a dedicated team of stevedores engaged in loading and unloading ships. The successful candidate will have a strong focus on Health, Safety & Environmental concerns providing a safe work environment for all. We are searching for someone who is an excellent problem-solver with willingness to get their hands dirty to assist stevedores where possible. The 3i Tauranga operation is a 24/7 business encompassing 8 and 12-hour day and night shifts inclusive of weekends and public holidays. This is not an office-based role with over 75% of responsibilities directing operations on-board the ship or on the wharf. In this role, you will be prepared to travel to other ports to assist if and where required.
KEY RESPONSIBILITIES INCLUDE:
- Customer Engagement
- Ensuring the overall safety of the operations team (including contractors and other PCBU's) through appropriate communication of traffic management plans, operating standards, and procedures
- Ensuring all operational equipment is operated correctly and maintained to OEM standards while managing repairs when required
- Managing cargo flow through the effective use of cargo management systems
- Providing appropriate reports to customers, management, and other key stakeholders and therefore need to have some basic computer skills and send shift reports and incident reports via email
BENEFITS:
- Career advancement and development opportunities
- Match up to 7% superannuation
PLEASE NOTE:The successful candidate must hold a full NZ Driver's Licence Class 1, and be prepared to undertake training to attain Class 2 with WT&R's. A pre-employment medical and D&A assessment must be performed if the successful candidate is being transferred from another Port.
This advertisement will close on Friday 19th Dec 2025.
To apply for this role, please copy and paste the following link into your browser
-
Customer Support Administrator Lead
3 days ago
Tauranga, New Zealand Fulton Hogan Full timeJob Posting End Date April 7, 2025 Job Location Tauranga Job Description - The Fulton Hogan Life_ Life at Fulton Hogan is about making the most of the opportunities, taking responsibility, having a crack, being accountable and making it happen. We live by our REAL values - Respect, Energy & Effort, Attitude, Leadership - and we demonstrate these through...
-
Customer Services
1 week ago
Tauranga Central, New Zealand LIMS Imports Ltd Full time NZ$40,000 - NZ$60,000 per yearCustomer Service & Warehouse PositionLocation: Judea, TaurangaWe are a leading distributor of HVAC products with branches located throughout the North Island.A position has arisen for a dedicated and hardworking individual to join our team in a Customer Service & Warehouse role.The ideal candidate will be someone who:Takes pride in delivering top-quality...
-
Customer Support Lead
1 week ago
Christchurch Central, New Zealand NetValue Ltd Full time NZ$80,000 - NZ$120,000 per yearCustomer Support Lead – Infusion Business SoftwareExperienced customer support professional for cloud ERP solutionLead our dedicated team supporting desktop and online softwareImplement new systems and processes to take support to the next levelWork closely with senior managers and the wider Infusion business to deliver a top-class customer experience and...
-
Customer Care Manager
2 days ago
Tauranga Central, New Zealand Tunstall Australasia Pty Ltd Full timeAbout usAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...
-
Customer Lead
7 days ago
Tauranga, New Zealand PeopleHQ Full time**Do you want to work in the I.T/Communications tech space for an industry leader?**: - ** Enjoy working in an exciting and constantly evolving field?**: - ** Locally owned and operated company going places with supportive team culture** Our client Spark Business Bay of Plenty is a locally owned and operated business operating across three sites in...
-
Tauranga Central, New Zealand Partmaster Full time NZ$60,000 - NZ$80,000 per yearSenior Parts Interpreter / Customer Service Specialist – Partmaster TaurangaAbout the roleWe are seeking a motivated and experienced Senior Parts Interpreter / Customer Service Specialist to join our Tauranga branch. In this role you will be responsible for:Supporting the Branch Manager and working collaboratively with the wider team.Supplying and...
-
Customer Service
1 week ago
Tauranga, Bay of Plenty, New Zealand NetYourJob Full time NZ$40,000 - NZ$60,000 per yearMonday - Friday, full-time roleTauranga, Full Time, Customer ServicePlease Quote Reference Number 14452- Plenty of variety, responsibility, and team support- Take ownership of your work & grow your skills in a well-established local team- Join a proudly Kiwi-owned, market-leading businessLove working with people and delivering great service?Tauranga Office...
-
Customer Experience Specialist
1 week ago
Tauranga, Bay of Plenty, New Zealand Tend Full time NZ$45,000 - NZ$60,000 per yearThis is a 0.8FTE role covering Monday, Tuesday Wednesday and Fridays, with the opportunity to be full-time if needed. We would like the successful candidate to also be available to help out on weekends if needed. We are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile...
-
Customer Experience Specialist
1 week ago
Tauranga, Bay of Plenty, New Zealand Tend Full time NZ$50,000 - NZ$65,000 per yearWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we do.This...
-
Customer Experience Specialist
1 week ago
Tauranga, Bay of Plenty, New Zealand Tend Health Ltd Full time NZ$60,000 - NZ$80,000 per yearWe are a full-service GP provider, but not your typical GP practice. We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences. The Tend customer journey is all about listening to and understanding individual needs and tailoring services to meet them. People are at the heart of everything we do.This...
