PMO Manager

Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whānau, shining brightly in the market in both New Zealand and Australia. We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business and to be there when our customers need us the most.

The needs and expectations of our customers are changing faster than ever, and we are right here with them providing assurance on their travels.  We have a diverse and inclusive culture where team members are empowered to make decisions and succeed. Together, we are committed to achieving extraordinary results.

About the role:

The Portfolio Manager supports SCTI to translate strategy into action and deliver strategic change as well as enterprise change with an eye on ensuring the business achieves its goals. The portfolio manager is the lead for management of benefits and delivering the monitoring capabilities on portfolio performance, resources available vs required and impact on the organisation if/when any enterprise change occurs.

Key responsibilities:

• Lead the improvements and maturation of the project tool, incl the development of best practice, methodologies and frameworks that support the tool adoption
• Develop and implement strategies, tools, process for the continuous monitoring, reporting and evaluation of projects across the portfolio
• Provide coaching, mentoring to Project managers
• Lead departmental improvement initiatives and innovation projects
• Evaluate and implement new processes, systems and technologies
• Ensure departmental services meet customer expectations and SLAs
• Implement customer feedback and drive service improvements

About you:

We are seeking a highly experienced project and portfolio management professional with a proven track record of delivering complex initiatives within large or multifaceted organisations. In this role, you will take ownership of ensuring that projects are delivered on time, within scope, and to a high standard of quality. You'll play a key role in driving alignment across multiple projects coordinating resources, and proactively identifying and managing risks. Collaboration will be central to your success, as you'll work closely with key stakeholders across the business to ensure projects meet organisational priorities and deliver meaningful outcomes.

Experience Required

• Leadership / management experience
• 10 + years Project portfolio knowledge
• Experience in resource management
• Benefit Management
• Working knowledge of PPM tools
• Experience in Enterprise change management

There are lots of reasons you'd want to work with us

Here are just a few:

You will be supported to continually learn and improve your skills, share knowledge and ideas and be part of an amazing values-based culture where people are at its heart.  We're here with you and your whānau

• Fully subsidised medical insurance for you and your immediate whānau

• Subsidised pet and travel insurance and special discounts for your whānau

• Additional parental leave benefits

• Life & terminal illness insurance

• Excellent work/life balance, including 5 days of wellbeing leave

• Opportunity to purchase flexi leave

Here at Southern Cross Travel Insurance, we recognise that people are as diverse as the places our customers travel to. We are committed to our journey of providing an inclusive culture for our team, where diversity is embraced and celebrated.  Applications are welcome from individuals from all walks of life, including diverse backgrounds, experiences, and perspectives.

Applications close on Friday 21st November at 5pm. Please note that applications will be reviewed continuously throughout the process, and appointments may be made before the official closing date of the advert.