Tour Guide

6 days ago

Hamilton, Waikato, New Zealand Hamilton City Council Full time NZ$59,942 - NZ$100,000 per year

Company Description

This role sits within the Destination Group which includes the Waikato Museum, Te Kaaroro Nature Precinct, Hamilton Gardens, H3 Venues (GLOBOX Arena and Events Centre, Claudelands, FMG Stadium Waikato and Seddon Park).

All our functions within the group have a clear role to play in promoting Kirikiriroa Hamilton as a great place to live or visit. Through our work, we strive to ensure the city has a thriving event scene and world-class destinations, bringing economic, cultural and social benefits to our city. We align to one of Council's main priorities – a fun city with lots to do

Job Description

He angituutanga: The opportunity

Become a Hamilton Gardens Tour Guide and turn every visit into an unforgettable experience

In this role, you'll lead our 75-minute Highlights Tour, showcasing 4–5 of the most popular gardens and sharing the fascinating stories behind them. You'll bring the magic of Hamilton Gardens to life, educating, entertaining, and wowing visitors from near and far.

As a Tour Guide, you'll:

  • Engage visitors with the unique concept of the gardens
  • Create experiences that are informative, fun, and memorable
  • Help elevate Hamilton Gardens as a must-see destination and promote the wider region

If you're passionate about people, love sharing knowledge, and want to be part of something truly special, we'd love to hear from you

We have 1x Tour Guide working from 10am - 4pm (6 hours) every Saturday + multiple casual roles available.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

  • Positive energy, enthusiasm, and confidence guiding groups
  • Excellent communication skills in English (and Te Reo pronunciation)
  • Strong public speaking skills and ability to adapt in unexpected situations
  • Willingness to learn and share fascinating details about Hamilton Gardens
  • Physically able to walk for up to two hours
  • Reliable, punctual, and well-presented
  • Comfortable handling tricky situations with professionalism
  • Tourism, entertainment, or customer service experience is a bonus
  • Fluency in another language? Even better
  • Respect for tikanga and cultural protocols
  • Available to work weekends and public holidays

Training and resources will be provided—what we need most is your passion for creating unforgettable experiences

Additional Information

He aha te wariu o te utu kaimahi? | What's the salary?

The hourly rate for this job is $28.96.

Ngaa waahi whakarato painga kei a maatou: What we offer

  • Flexible by choice; an award-winning flexible working policy.
  • Opportunities for professional development.
  • Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Of course, you'll work in one of the world's top awarded garden venue. Your workplace changes with the seasons and enjoy the events that run throughout the year.

Me Tono Inaaianei: Apply Now

  • View the position description.
  • Click apply
  • Complete your application.

Applications close on 28/11/2025.

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. This role is Safety Sensitive so a pre-employment medical including drug and alcohol test will be required. View more information about these checks and our commitment to the Privacy act here by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.

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