Ict Support Technician

2 weeks ago


Timaru, New Zealand ONKAR MOBILES LIMITED Full time

**ICT Support Technician**wanted** **Work Location**: Canterbury Region **Employment type**: Full-time (minimum 30 hours/per week), Permanent role **Our pay**: $29.66 - $32.00 per hour depending on skills and experience We are on the lookout for an energetic ICT Support Technician to join our business. **Key Responsibilities**:** - Install or configure software and driver on devices. - Set up, test, and repair electronic devices (e.g., audio/visual equipment, laptops, smartphones, tablets) to ensure proper functionality and resolve issues. - Repair and troubleshoot various devices, including laptops, computers, MacBooks, smartphones, iPads, and tablets, by resolving faults, adjusting, repairing, and replacing worn or defective parts and wiring, while maintaining machines, equipment, and instruments. - Attentive at the front desk to make new tickets and assist in sales support. - Provide excellent customer service to customers physically as well as over phone support. - Resolve customer issues and concerns in a timely and efficient manner. - Continuously improve your knowledge of our products and services. - Ability to multitask and manage multiple customer interactions simultaneously **To be successful you will need to**: - Have at least three-year solid relevant experience, or - Have a relevant NZQF level 4 or an equivalent qualification or higher, - Be a great team player, be able to follow instructions - Be physically fit and willingness to work hard - Good eye for details and an ability to solve problems practically and effectively - Have "can-do" attitude



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