Customer Service

24 hours ago

Te Kuiti, New Zealand Belgravia Health & Leisure Group Pty Ltd Full time

**New Zealand, Gallagher Recreation Centre - Te Kuiti 3910**
- Are you passionate about promoting Health and Wellbeing in the community?
- Make a real difference to the community
- Great opportunity with a growing and entrepreneurial organisation

We are looking for an up and coming people leader to coach, inspire and lead the teams

**The Role**

As a hands on manager you will be responsible and accountable for the management and operation of this key community facility. You will use your exceptional leadership skills to motivate a large team of professionals dedicated to serving the wider community through the provision of programmes, activities, and facilities.

You will have overall responsibility for the customer experience and stakeholder relationships while ensuring financial targets are established and achieved.

**About You**

To be considered for this role you will have a proven track record in managing and coaching a large team of front line staff. Experience in driving a customer centric approach to the provision of programmes and services is essential, while establishing and maintaining strong relationships with key stakeholders will be second nature.

You will also be able to demonstrate your ability to successfully manage all aspects of the profit and loss to highlight your business acumen.

The ideal applicant will possess the following experience / qualifications / skills:

- 2 plus years’ experience in managing and operating a facility in the leisure or other comparable service related industry.
- High level of business acumen
- Ability to coach, develop and mentor staff
- Practical knowledge of business planning, monitoring and operational management
- Excellent verbal and written communication skills
- Strong competence in Microsoft Office Suite
- Energetic, innovative and inclusive leadership style
- Applicants must be legally allowed to work in NZ

Essential
- New Zealand Police Check
- Working with Children Check

Desirable
- Knowledge and understanding of tikanga and Te Ao Mori

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

**If you are a person who is passionate about leisure and wants to utilise your skills and experience in the leisure industry, we want to hear from you**

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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