Caf Manager
2 weeks ago
We are looking to hire an experienced caf manager to oversee the day-to-day operations of our caf. The caf managers responsibilities include processing payments using the cafes Point of Sale System, making bank deposits, and ensuring that the caf is clean and well-presented at all times.
You should also be able to oversee the maintenance and repair of caf equipment.
To be successful as a caf manager, you should demonstrate exemplary management and leadership skills and ensure that the caf staff carries out all duties efficiently. Ultimately, an exceptional caf manager should be able to achieve excellent customer service.
**Caf Manager Responsibilities**:
- Recruiting, training, and supervising caf staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all caf expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered caf supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of caf supplies and ordering new stock as needed.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers preferences and feedback.
- Identifying strategies to retain and attract customers.
**Caf Manager Requirements**:
- Hospitality Diploma or Degree
- Bachelors degree or certification in business administration or business management is advantageous.
- At least 2 years management/supervisory experience in the hospitality industry.
- A food handlers license.
- Sound knowledge of food health and safety regulations.
- Strong business acumen.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
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