Solutions Manager

2 weeks ago

Auckland City, New Zealand Wolters Kluwer Full time

Key Responsibilities
- Generate new sales prospects
- Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship
- Communicate with customers with regards to any account problems and discusses customer concerns and suggestions
- Focus efforts on product feedback, enhancement, upgrades, and development
- Report suggestions to and develop solutions with sales, order processing, and customer success and support team
- Compile data on marketing trends, competitive products and pricing and reports to management
- Travel to and attend conferences, events and customer meetings as required

Key Requirements
- Bachelor’s Degree or equivalent relevant experience
- 5+ years’ experience in Field Sale or Account Management or other equivalent experience
- Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
- Excellent communication (both written & oral) and presentation skills
- Ability to plan own territory/account approach and manage own resources; train and mentor junior staff
- The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

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