Upper Hutt Train Manager

2 weeks ago


Wellington City, New Zealand Transdev Full time

**Job No**:Ad-4058

**Work Type**:Full Time

**Location**:Wellington

**Categories**:Train

**What can I expect?**
- As a Train Manager, get ready to become the friendly face of our rail services, ensuring the safety, comfort, and satisfaction of our valued passengers. Your role is absolutely vital in delivering exceptional customer service. From answering customer queries and managing snapper/ticket revenue collection to providing crucial support to our passengers, you'll be at the forefront of delivering a memorable experience. But that's not all—we'll also provide you with comprehensive training. This role comes with increased responsibilities, including ensuring on-time performance of our services and prioritising passenger safety. This combined role is a great way to build a career while being rewarded to do so
- Our trains operate daily, running from 3:00 am to 2:00 am, 365 days a year. This means your shift lengths and patterns will vary, including early starts, late finishes, weekends, and public holidays. Don't worry, though We'll provide you with ample notice, helping you strike a balance between your work commitments and personal life.

****How will I know if I am suited to this type of work?**
- You are looking for an opportunity that will provide extensive and continued training to really kick start your career
- You genuinely enjoy customer service This is a busy role - you never know what questions or support our customers might need. You’ll have exceptional communication skills and enjoy interacting with a diverse range of individuals
- You are passionate about delivering exceptional experiences and ensuring the safety of everyone on board
- You have great problem-solving skills and will be calm under pressure. When something goes wrong our customers are looking to us for help - your life experience, cool head and empathetic nature will make all the difference
- You are tech savvy and will be comfortable using a smartphone in your role, and have a good grasp of numeracy to help with counting passenger numbers and taking fares

**Advertised**:04/10/2024

**Applications close**:21/10/2024


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