Customer Service Representative
2 weeks ago
**_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._**
**About the role | Ko te mahi nei**
- Be the first point of contact for the Council
- Support the community with a wide variety of queries including rates bill queries, booking swimming lessons and arranging contractors to remove graffiti
**About you | Ko Koe Tēnei**
- Have a Customer Service background within a large or complex organisation
- Have experience with multiple technology platforms
- Be customer-focused, able to think on their feet, have a positive attitude, and the ability to stay calm under pressure
- Have good attention to detail and the ability to multi-task
**What's in it for you? He aha ngā hua ki a koe?**
- A competitive salary
- On-going training and development
- Fun, supportive environment
- The chance to join the CRM Contact Centre Industry Award for Public Services winning team for 5 years running
What are you waiting for? Join us
- To view the position description, please click on the link at the foot of the page_
**_ Additional Information | Ko ētahi atu kōrero:_**
**_ Salary range: _**_$58,757 - $69,638 per annum_
**_ Hours of work:_**
- _ Mon - Fri, 8.15am - 4.45pm_
**_ Location: _**_This role will be primarily based at Little River Service Hub however ongoing training will take place at Te Hononga Civic Offices, 53 Hereford Street._
- Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:_
- _ Access to training programmes, workshops, and development opportunities_
- _ Collaboration - exposure to wider areas of the organisation_
- _ Benefits_ - a variety of benefits for Council staff from health schemes to retail discounts_
- Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career._
- Feel like you don't meet every single requirement of the job description?_
**_ Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._
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