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Housekeeping Supervisor

3 weeks ago

Auckland City, New Zealand ibis budget Auckland Central Full time

Company Description

ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD, is a busy hotel servicing a mixture of corporate and leisure short-stay guests and long-stay residents. With 144 comfortable rooms, featuring balconies and kitchenette facilities we are currently recruiting a Housekeeping Supervisor to join our Team

**Job Description**:
The role is busy and no day the same. As Housekeeping Supervisor your role is to assist and support our Head Housekeeper in a wide variety of tasks. You will assist in the day to day running of the Housekeeping Department including ensuring our housekeeping standards are met and maintained on a daily basis, whilst liaising with different departments of the hotel.

Further responsibilities include:

- Allocation of guest rooms
- Training new hires as and when required
- Facilitation and leading of daily staff briefings
- Checking of guest rooms
- HandsHands-onoach to assisting Room Attendants and Public Areas Attendant
- Follow and comply with Accor Hotels Workplace Health, Safety and,Environment policies. Follow policies and procedures. Lead by example.

**Qualifications**:

- Previous experience as a self-checker/ team leader or housekeeping supervisor
- Good command of spoken and written English
- Physically fit and able to lift at least 20kg
- Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and night shifts
- Passion for delivering great customer service at all times
- Strong leader with a desire to learn and develop
- Must possess necessary skills to actively resolve complaints and challenges presented by customers
- Eligibility to work in New Zealand

Additional Information
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn
- Work Your Way - Flexibility to ensure a work life balance
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program