Desktop Analyst

**Mō mātou | About Us**

At The Treasury Te Tai Ōhanga we're creating a better future for New Zealand and everyone who calls our amazing country home. We're the Government's economic and financial advisor, working hard to raise the standard of living for everyone in Aotearoa, now and in the future.

Our talented people bring diverse backgrounds and experience to tackling New Zealand's biggest and most inter-connected issues. Every day, they are influencing, advising, and supporting Ministers, Crown CEOs and Government decision-makers to shape our country's collective tomorrow.

**The Corporate and Shared Service (CSS) directorate**sits within** Te Tai Ōhanga - The Treasury** and plays a lead role in supporting the vision of multiple state sector agencies including the Treasury, the Department of the Prime Minister and Cabinet (DPMC) and the Climate Change Commission.

Broadly, the directorate provides services in multiple areas, including but not limited to financial management, people and wellbeing, information management and information technology. This shared service supports a State sector wide objective to improve the efficiency and effectiveness of government, ensuring it has the resilience, capability and values that underpin organisational success.

**Kōrero mō te tūranga | About the Role**

We are seeking a talented and self-motivated **Desktop Analyst**to join our busy IT Essential Business team responsible for all customer interactions related to the day-to-day support of our desktop services across the Treasury and DPMC on a six month fixed term contract due to an internal secondment.

In this varied role, no two days are the same and you will be responsible for providing technical expertise to resolve complex IT enquires. You will need a wide breath of technical expertise and a solid track record of exceeding customers' expectations.

Occasional travel will be required as part of this role.

**Ō pūmanawa | About You**

- Excellent technical skills with 3 years (minimum) relevant industry experience
- Highly developed communication skills with the ability to translate technical and non-technical information to a range of audiences
- Exceptional problem-solving skills with a strong focus on end-to-end ownership of issues
- A proven ability to build strong relationships across a range of stakeholders
- You're curious, love technology and enjoy learning
- Self-managing, team player who goes about their work with passion

To be considered for this role, you will have skills in:

- Windows 10/11, M365, Autopilot (advanced)
- Enterprise Mobility Support (Intune, iOS) (advanced)
- General End user hardware support (Laptop, Tablet) (advanced)
- MFD Support - (advanced)
- Enterprise Video Conferencing (intermediate)
- System Centre Configuration Manager (SCCM) (intermediate)
- Azure AD/Entra ID/Computer Administration (intermediate)
- Microsoft Exchange User Management (intermediate)
- Application Packaging
- Back Ups and Server administration (intermediate)
- Microsoft Defender for Endpoint

**Ko ngā hua | What we Offer**

This is an important job and that's why we'll do all we can to support your success including flexible work arrangements. Our numerous social events, sports teams and employee networks will enable you to connect and have fun.

The wharenui, at the heart of our workplace, embodies our commitment to diversity and making this an inclusive place that will welcome the unique experiences and perspectives you bring to our collaborative team culture.

The work will stimulate and challenge you, helping you learn, grow and build valuable experience and skills.