Store Manager

2 days ago

Napier, New Zealand Kathmandu Group Full time

**The Role**

We are backyard adventurers & world travellers with a shared passion for the great outdoors. Every day we inspire and equip our customers for their own adventures, with unique solutions, expert advice and product ingenuity. We do it with passion, determination and world class customer service.

**Your core responsibilities;**
- Build and drive a customer-led culture through the execution of sales, service and compliance initiatives enabling the profitable running of the store
- Work closely with the Regional Manager to ensure the store is running effectively
- Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs
- Create an enjoyable experience for each and every customer
- Enable individual career development by providing the opportunity to participate in the operational strategy
- Represent the store and support the wider network in the development and execution of initiatives and processes, being involved in mentoring and guidance opportunities.

**Why Kathmandu?**
- Genuine career opportunities throughout retail and Support Offices based in Christchurch and Melbourne
- The chance to work with a group of proactive individuals that make a difference
- Generous staff discounts for both Kathmandu and Ripcurl
- A comprehensive induction along with excellent future training and development options
- Fully subsidised health insurance after 6 months of service
- Mentoring and guidance opportunities

**Desired skills and attributes**

As a passionate people person with a customer centric ethos, you will also share our excitement and passion for outdoor travel and adventure. In addition, you will have;
- Previous management experience in a retail or customer service environment
- Proven ability to lead, motivate and build sales and service through exceptional store management
- Exceptional problem solving abilities and a proactive outlook
- Sound knowledge of retail requirements; POS, stock control, cash handling, security and store presentation
- A genuine passion for our products and the growth of our business

Review of resumes will begin immediately and will continue until the position is filled.

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