Assistant Store Manager

We are looking for a young dynamic and reliable assistant store manager for our local convenience store in Greenmeadows.

**Operational**
- Living and breathing our Four Square Customer Promises
- Help to ensure defined business and specific store targets as well as operational delivery standards are met or exceeded through effective management of the stores departments.
- Help to control ordering for the stores departments through effective use of the in-store purchasing systems. Ensure range matches the format and customer service requirements whilst optimising stock holding levels and stock turn.
- Liaise with suppliers as appropriate and ensure that all stock is sourced through approved suppliers, all orders placed on time and all product checked on arrival for quality.
- Ensure appropriate stock control / stock taking processes and procedures are in place.
- Assist in ensuring sales and GP targets for the store and individual departments are met or exceeded and that wage costs are controlled appropriately.
- Monitor sales and create opportunities to increase on last year.
- Support the control of all department costs and manage credits.
- Help to ensure the shop is full fresh and appealing throughout the hours of trade, all food safety practices are adhered to and that stock levels are controlled appropriately.
- Ensure Foodstuffs Four Square promotional and pricing programmes are adopted so that the store presents a competitive and brand consistent offer to the market at all times.
- Ensure all appropriate signage is displayed correctly and that advertised product is displayed meaningfully.
- Merchandise the stores departments appropriately, as per the best practice manual. Build eye catching displays and ensure all department merchandising standards invite purchases through attention to detail.
- Handle customer enquiries and complaints appropriately and ensure effective interactions with customers at all times.
- Undertake the assigned tasks of a team member as required.

**Financial**
- Help to ensure costs are kept within the parameters set out by Owner Operator.
- Achieve cost goals through monitoring the stores department systems in an effective and timely manner.
- Manage assigned activities, promotions and initiatives within plan, budget and resource deployment delegations.
- Meet annual, monthly and weekly targets and review with the Owner Operator the sales, gross profit, contribution to profit and cost targets in line with the store targets, proactively taking action to remedy adverse trends.

**Team Management**
- Effectively Manage the team by:

- Assisting in recruitment of all team members into the store.
- Ensuring all team members receive an appropriate induction / orientation to the different departments and receive appropriate ongoing training support.
- Guiding all identified team members through identified training to achieve desired standards of performance.
- Helping to ensure all team members are aware of development opportunities available to them.
- Arranging or providing in-house training and development opportunities for all team members within the store.
- Rostering to ensure adequate team members at all times, keeping in line with wage percentage targets.
- Ensuring time sheets etc are completed appropriately.
- Supporting team members in your department that are involved in specific programmes / courses e.g. Management Development.
- Manage team members effectively through adherence to appropriate in-store policies and procedures and by setting a personal example of expected store behaviours.

**Compliance**
- Help to ensure costs are kept within the parameters set out by Owner Operator.
- Achieve cost goals through monitoring the stores systems in an effective and timely manner.
- Manage assigned activities, promotions and initiatives within plan, budget and resource deployment delegations.
- Meet annual, monthly and weekly targets and review with the Owner operator the sales, gross profit, contribution to profit and cost targets in line with the store targets, proactively taking action to remedy adverse trends.

**Cultural**
- Effectively act to resolve issues to satisfaction of clients and business through agreed company values.
- Contribute effectively as a team member.
- Live the store values.

**People Focus**
- Is self -aware, approachable and mindful of their impact on others
- Demonstrates an interest in, and understanding of people, behaving in a culturally sensitive manner
- Is outgoing and supportive; recognising and acknowledging the contribution of others
- Actively contributes to a team spirit of openness and inclusiveness where colleagues feel able to offer ideas
- Listens and communicates openly and proactively
- Adapts their style to build and maintain relationships with multiple stakeholders (team members, suppliers, peers etc.)

**Customer Focus**
- Actively works towards helping the store deliver on the Four Square customer promises, which are Fresh