Salesforce Administrator

2 weeks ago

Auckland City, New Zealand Fletcher Building Full time

**General Information**:
**Job Type**

Permanent

**Category**

Information Technology

**Business**

PlaceMakers

**Location**

Auckland

**Job Reference**

40919

**Posted Date**

09-Jul-2025

**Closing Date**

06-Aug-2025

**Description**:
**The role**- You will be a part of a supportive, diverse, and caring team who are invested in achieving the best experience for our network and customers.

**This is a permanent and full-time role offering 40 hours a week. Based from our Support office in Penrose.**

You will be responsible for:

- Work within our Scaled Agile delivery framework to deliver functionality as a member of the Salesforce development team for PlaceMakers
- Deliver system training to support teams and users, to ensure effective utilisation of Salesforce features
- Provide second-tier Salesforce support: triage and address raised issues
- Create and maintain Salesforce reports and dashboards to provide actionable insights for key stakeholders
- Create and maintain documentation within Salesforce knowledge centre, including training materials and standard operating procedures, to support user adoption and enable self-service

**What we’re looking for**:

- Proven experience as a Salesforce Administrator, preferably in a B2B sales context
- Proficiency in Salesforce administration tools, such as Lightning Experience, Process Builder, and Flow
- Familiarity with Salesforce integrations, particularly Amazon Connect
- Excellent problem-solving skills and ability to understand complex business requirements
- Detail oriented with strong organisational and time management skills
- Self-starter with strong technical skills who understands delivering business-relevant outcomes

**Our Benefits**:

- Competitive salary & Staff-buying privileges
- Genuine development opportunities that come with being part of the wider Fletcher Building Group
- Employment Education Fund
- Health & Wellbeing initiatives including an Employee Assistance Program
- Be part of a diverse and inclusive team

**Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.**
- We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand._

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