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Case Coordinator

2 weeks ago

Auckland City, New Zealand Aon Full time

**Located in the Auckland CBD branch**:

- **Training and career development plan**:

- **Fun and diverse team culture**

We currently have an opportunity for a Case Coordinator**. **This role sits in our ‘WorkAon’ division, which supports people who have suffered ACC injuries ensuring effective injury management, rehabilitation, and return to work.

**Day-to-day your role may include**:

- Making initial contacts to injured workers to discuss their claim
- Supporting Case Managers with administrative tasks
- Liaising with healthcare professionals, providers, employers, and ACC
- Claim administration

**About you**
This is a busy role that would be suited to someone who enjoys being busy, is happy to lend a helping hand where needed, and is comfortable changing priorities and switching between tasks.

**We will be looking for**:

- Great customer services skills
- Excellent written and verbal communication skills
- Proven organizational and administration skills
- Sensitivity and empathy

**This role would suit those with**:

- Call Centre experience, looking for the next step
- Previous ACC experience
- Claims administration
- Medical receptionist/administrator looking for a change

If you are ready to learn, we can provide full training and a great supportive team environment

**Aon Culture & Benefits**

At Aon, we understand the importance of having flexible work practices to allow our colleagues to be their very best. We offer hybrid work solutions which allows our colleagues to work from their place of choice, in conjunction to the local Aon office. Of course, flexibility goes beyond just the place of workand we are all for it. We call this Smart Working

We currently have approximately 1,000 employees in New Zealand. Globally, we have an employee base of 50,000 people, working across 120 countries. This allows us to build the best teams and gather the best thinking from around the world to deliver quality solutions and service locally.

Aon is an equal opportunity employer and we invite you to be part of an organisation that has a diverse workplace, values continuous learning and supports many charities and environmental initiatives.