Senior Claims Consultant

2 weeks ago

Auckland City, New Zealand Chubb Full time

**About the role**

Reporting to the Claims Manager, you’ll manage and assess claims according to company policies. You’ll review all relevant information, identify issues, and develop solutions before approving valid claims for payment.

You’ll use your experience to spot potential issues early and your problem-solving skills to provide potential solutions and areas for improvement.

**Responsibilities**:

- Review claims in accordance with the policy
- Offer detailed verbal and written guidance on all aspects of the policy wording related to any claims issues.
- Accurately assess claims and respond to claimants professionally, outlining the requirements for prompt settlement.
- Escalate any claims with issues or those exceeding authority limits.
- Monitor claim recovery and obtain recoverable amounts promptly.
- Give feedback to the Claims Manager and Head of Operations on adverse trends, frequent claims, or policy loopholes.Provide feedback where appropriate on processes in place with a focus on efficiency and best practice

**To grow and be successful in this role you will ideally bring the following**
- Excellent interpersonal skills with proven ability to influence and enlist the support of all levels of staff.
- Proven ability to communicate information accurately and present ideas effectively to influence others.
- The capacity to gather, interpret, and evaluate intricate information from various sources to make informed decisions.
- A proactive and results-driven attitude with a proven track record of meeting deadlines.
- Skilled at navigating conflict, embracing change, and solving problems in a fast-paced environment.A strong understanding of business principles and practical judgment.

Advantageous

Qualification in Claims Management

While we don’t expect you to have every single skill listed, if you possess the majority, we want to hear from you Your unique talents could be just what we need to make our team even stronger.

**Location**

Auckland with flexible working options

**Role Type**

Permanent, Full Time

**Benefits on offer when you join Chubb Life NZ**
- Bonus + Stock Purchase options
- Flexible working
- Group Life and Healthcare Insurance
- Additional annual leaveWellbeing subsidy and partner discounts

**Why you’ll love working for Chubb Life**

Chubb Life is the international life insurance division of Chubb, the world's largest publicly traded multiline insurer. Chubb Life operates in 31 markets within Asia Pacific, Latin America, Europe and the Middle East.

At Chubb Life Insurance New Zealand, we're committed to providing high quality insurance products and services that help protect New Zealanders. Our people-centered culture is one of our greatest strengths, and we're constantly striving to improve our processes and services to meet our customers' needs.

Chubb Life is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected, and valued; where we wear our Rainbow Tick with pride.

**Applications are reviewed as they are received, and as such, the role may close prior to the deadline date.

  • Insurance Claims Team Leader

    2 weeks ago

    Auckland, Auckland, New Zealand Hello Claims Full time

    About the RoleWe are seeking an experienced Claims Operations Manager to lead our NZ property business, managing a team of assessors and claims consultants to ensure the smooth assessment and repair of property damage insurance claims on behalf of our insurers and brokers.This is an exciting opportunity for a leadership professional with expertise in...

  • Property Damage Claims Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Hello Claims Full time

    Job DescriptionManage a team of assessors, claims consultants, and repair supervisors to ensure efficient claim handling and customer satisfaction.Provide management reporting and presentations to stakeholders, including insurers and brokers.Support business development activities, improve claim processes, implement new technology, and handle complex or...

  • Building Damage Claims Management Expert

    2 weeks ago

    Auckland, Auckland, New Zealand Hello Claims Full time

    Our team at Claim Central Property is passionate about innovation and continuous improvement. We are seeking an experienced Claims Operations Manager to lead our NZ property business and take our operations to the next level.Key ResponsibilitiesThe successful candidate will be responsible for managing a team of assessors, claims consultants, and repair...

  • Property Claims Operations Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Hello Claims Full time

    Claim Central Property is a leading provider of restoration, assessment, and repair services for residential, commercial, strata, and industrial properties in Australia and New Zealand. With over 20 years of experience, we have established a reputation for delivering high-quality outcomes through the use of cutting-edge technologies and a digitally connected...

  • Senior Claims Consultant

    2 weeks ago

    Auckland City, New Zealand TOWER Insurance Full time

    We are looking for switched on **Senior Claims Lodgement Consultant** to join our Claims team. This is a full-time permanent role. We are looking for someone who is passionate and highly energised who has proven experience in providing amazing claims experiences to play a key role in supporting the team to deliver results and ensuring our customers are...

  • Property Claims Operations Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Hello Claims Full time

    Posted 2 years agoClaim Central Property manages the restoration, assessment and repair of residential, commercial, strata and industrial properties in Australia and New Zealand.For over 20 years we have been using our leading-edge technologies and a digitally-connected supply panel of trades to provide better cost, quality and claims management outcomes.Our...

  • Property Claims Operations Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Hello Claims Full time

    Posted 2 years agoClaim Central Property manages the restoration, assessment and repair of residential, commercial, strata and industrial properties in Australia and New Zealand.For over 20 years we have been using our leading-edge technologies and a digitally-connected supply panel of trades to provide better cost, quality and claims management outcomes.Our...

  • Senior Claims Consultant

    1 week ago

    Auckland City, New Zealand Marsh Full time

    Seeking highly organised, detail focused individual who takes pride in their work. - Opportunity to develop your career. - Full time permanent position. **What you’ll be doing**: The role of the Senior Claims Consultant is to provide a proactive and innovative service to Marsh clients ensuring that service level standards, claim processes and client...

  • Senior Claims Consultant, Marine

    5 days ago

    Auckland City, New Zealand Berkshire Hathaway Specialty Insurance Full time

    **Who are we?** A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...

  • Senior Claims Management Consultant

    1 day ago

    Auckland City, New Zealand TOWER Insurance Full time

    We are looking for switched on **Senior Claims Consultant - Management** to join our Claims team. This is a full-time permanent role. We are looking for someone who is passionate and highly energised who has proven experience in providing amazing claims experiences to play a key role in supporting the team to deliver results and ensuring our customers are...