Property Claims Operations Manager

3 weeks ago


Auckland, Auckland, New Zealand Hello Claims Full time

Posted 2 years ago

Claim Central Property manages the restoration, assessment and repair of residential, commercial, strata and industrial properties in Australia and New Zealand.

For over 20 years we have been using our leading-edge technologies and a digitally-connected supply panel of trades to provide better cost, quality and claims management outcomes.

Our clients include insurers, brokers, strata managers, facilities managers, real estate, government departments, private works and others. Our insurance works cover both normal and catastrophe event claims for some of the largest insurers in Australia and New Zealand .

The Opportunity

We have an exciting opportunity for an experienced Claims Operations Manager to lead our NZ property business. As the successful candidate, you will be responsible for managing a team of assessors, claims consultants, and repair supervisors to ensure the smooth assessment and repair of property damage insurance claims on behalf of our insurers and brokers.

Reporting to the Head of Property ANZ, you will be a key member of the ANZ Property Leadership team. We will require you to work from our Auckland office for at least 2-3 days a week and you may need to travel domestically.

The role's primary focus areas will be managing the NZ property team (except for commercial loss adjustors), providing all necessary management reporting and presentations, supporting business development activities, improving claim processes, implementing new technology and processes, handling complex or escalated claims, and communicating effectively with customers, insured parties, and other stakeholders.

The ideal candidate for this position will possess excellent leadership and communication skills, relevant experience in building insurance claims processing, and a thorough understanding of building insurance policies and regulations.

What We Offer You

  • A growing company with opportunities to accelerate your career
  • Great company culture with a supportive team
  • Flexible working arrangements
  • Ongoing support and development

About You

  • Have led teams before and enjoy developing others
  • Passionate about innovation and continuous improvement
  • Self starter who can easily manage conflicting priorities, ambiguity and change
  • You care about quality and have strong attention to detail
  • Always seek to deliver great customer outcomes and can communicate with ease
  • Enjoy being part of a team and are excited about opportunities to innovate

If you would like to be a part of the Claim Central team then please submit your application. You are also welcome to send any questions about our team or the position to hello@claimcentral.com.au . We look forward to hearing from you

Insurance, Project Management, Full-time

#J-18808-Ljbffr

  • Auckland, Auckland, New Zealand beBee Careers Full time

    We're looking for a seasoned professional to manage a diverse range of commercial property claims.The ideal candidate will possess extensive knowledge of insurance policies and procedures.Main Responsibilities:Handle claims efficiently and effectively, ensuring compliance with industry standards.Nurture strong relationships with clients, providing expert...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    We are seeking an experienced property claims professional to expand their scope of experience in a highly collaborative team environment dedicated to providing best in class claims service.Responsibilities:Managing a broad portfolio of claims and providing high levels of customer service.Collaboration with the broader team including risk engineering and...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    About the RoleWe are seeking an experienced Claims Operations Manager to lead our property business.You will be responsible for managing a team of assessors, claims consultants, and repair supervisors to ensure the smooth assessment and repair of property damage insurance claims on behalf of insurers and brokers.Key focus areas include managing the team,...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    Job SummaryWe are seeking a skilled Property Claims Examiner to join our team. In this role, you will be responsible for managing a portfolio of property claims in accordance with best practice guidelines.About the RoleThis position involves investigating, reserving, and adjusting claims incurred by insureds or third parties. You will work closely with...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    About the Role">We are seeking an experienced Claims Operations Manager to lead our property business in New Zealand. As a key member of the ANZ Property Leadership team, you will be responsible for managing a team of assessors, claims consultants, and repair supervisors to ensure the smooth assessment and repair of property damage insurance claims on behalf...


  • Auckland, Auckland, New Zealand Chubb Insurance Full time

    Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    A reputable insurance partner seeks a Claims Consultant to manage claims and provide customer service with technical expertise. The ideal candidate will be intelligent, passionate, and striving for excellence.Duties & Responsibilities:Managing a diverse portfolio of claims with proactive approach to achieving strong results.Collaboration with the broader...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    About the Role">This is an exciting opportunity for an experienced Claims Operations Manager to lead our property business in New Zealand. The successful candidate will be responsible for managing a team of assessors, claims consultants, and repair supervisors to ensure the smooth assessment and repair of property damage insurance claims on behalf of our...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    Key Responsibilities:Claim Portfolio Management: Manage a portfolio of Property claims according to industry best practice guidelines.Proactive Claim Management: Proactively manage and keep claims up-to-date using internal workflow management systems.Loss Reserves: Set and maintain loss reserves in accordance with industry guidelines.Subrogation: Recognize...


  • Auckland, Auckland, New Zealand beBee Careers Full time

    In this role, you will be responsible for investigating, reserving, and adjusting claims incurred by insureds or third parties. You will manage a portfolio of property claims and ensure that they are handled in accordance with Chubb's best practice guidelines.You will need to have strong analytical and problem-solving skills, as well as excellent...