Product Manager

We are looking for a Product Manager to join our remote team from anywhere in New Zealand You know how to get a deep understanding of what a successful product should look like. And you know how to ensure it gets built by collaborating with others. **About Thematic** Thematic is a SaaS platform for customer feedback analysis, powered by the latest AI algorithms. Our goal is to empower teams to get clear and accurate insights from customer feedback in a fast and effortless way. We work with the likes of Google, LinkedIn, Atlassian and Doordash (just to name a few). Our users are researchers, analysts and product operations people. By getting a faster understanding of customer needs, our customers improve their customer metrics, and grow faster. As a Product Manager, you will help take our existing product to the next level, making it sticker and more impactful. We've been around since 2017 and are a fully remote team of 20+. Our R&D happens in New Zealand, our sales focus has been mainly in the US. We use modern tools like Slack, Jira and Zoom for communication and collaboration. We strive to minimize meetings, but also dedicate time to build a diverse and inclusive company culture. We are well funded (YCombinator, AirTree) and profitable. **About this role** A successful Product Manager at Thematic will work with our existing product team to execute the entire product life cycle, from ideation and development to launch and post-launch iteration. This includes: - Developing a thorough understanding of our target market, customers, and competitive landscape - Learning how our product works, from the data model through the NLP engine, backend services, and frontend features that customers interact with - Collaborating with leadership to define and prioritize the product roadmap - Preparing specifications and scoping projects - QA testing to ensure features work as intended and meet quality standards - Using customer feedback and usage data to drive improvements - Managing project timelines You’ll report to our CTO, and will work alongside front-end, back-end and AI developers, as well as a dedicated product designer and a visual graphic designer. You’ll get input from our customer-facing team and marketing team as needed. We’ll ensure that there aren’t any barriers to finding opportunities to speak with customers. **Requirements**: **What we are looking for**: - Passionate about building products people get value from - 4 or more years of experience launching and managing complex products - Good communication and collaboration skills - Familiarity with a variety of product validation techniques - Experience working in a fully remote environment with a distributed team (or wanting this to be your lifestyle) - Enjoy continuously learning and growing - Based in New Zealand ***What will help you succeed, but is not required**: - Experience managing people - there is an opportunity to people manage if interested - Experience building SaaS products - Work experience in a small company - Appreciation for visual design **Benefits** We take care of our team - You'll have a base salary of $140,000-$160,000 per year (depending on the experience), plus employee stock options. - You'll enjoy flexible working hours. Work late, work early, it's up to you how to plan your week. - You can work remotely from anywhere in the world during 1-2 months a year - You'll work remotely in comfort. We'll pay $400 per month towards a private or a shared office space (tax free) - You’ll gain exposure to some of the world’s top tech brands, and be the one to build relationships with them - You will be a part of a smart and high performing team that makes sure to have fun as well as work hard - We organize regular team activities, as well as a weekly Friday sessions where we bond as a team and learn about topics like "mushroom growing", "work while leaving in a camper van" or "growing up behind the Iron Curtain", or play a fun game - You’ll bond with the team in the annual team retreat. We've taken our entire team to both Hawaii and New Zealand in the past If any of the above resonates with you, we want to hear from you