Service Desk Team Member

1 week ago

Taupo, New Zealand The Warehouse Full time

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

**Job Description**:
This is a permanent part-time position working the following hours:

- Monday: 4 hours

This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you

**Qualifications**:
Ideally you will have:

- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

Additional Information

What can The Warehouse offer you?
- Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7.
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more

  • Service Desk Team Member

    3 days ago

    Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...

  • Service Desk Team Member

    1 week ago

    Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role...

  • Service Desk Team Member

    1 week ago

    Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

  • Service Desk Team Member

    3 days ago

    Taupo, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...

  • Customer Service Desk Team Member

    1 week ago

    Taupo, New Zealand Mitre10 Full time

    Mitre 10 continues to dominate the NZ DIY retail market through both its market share and number of stores throughout the country - and you can be part of our continuing success by joining the team at Mitre10 Mega Taupo. Part of this success is the great customer service we provide, so we would be really keen to hear from you if you have our passion for...

  • Service Desk Team Member

    2 weeks ago

    Taupo, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...

  • Mitre 10 Waihi- Customer Service Desk

    2 days ago

    Taupo, New Zealand Mitre10 Full time

    Mitre 10 Waihi is local family owned and operated business! We are a diverse and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. **We are after a team member to join our busy team on the Customer Service Desk!** This role is working...

  • Customer Service Team Member

    5 hours ago

    Taupo, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Hospitality Team Member

    5 days ago

    Taupo, New Zealand beBee Careers Full time

    What We're Looking ForWe are seeking a highly motivated and experienced Hospitality Team Member to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional service, resolving guest complaints, and maintaining accurate records.You will be working in a fast-paced environment, requiring excellent communication...

  • Retail Team Member

    2 days ago

    Taupo, New Zealand Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Taupo (Waikato)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to **make it SUPER!** We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want the...