National Operations Manager
2 days ago
**National Operations Manager (RCR)**
About the business
RCR Infrastructure Limited is a wholly New Zealand owned national provider of planned maintenance, reactive service, minor and major project, along with IQP building compliance services. We work with a wide range of commercial and industrial customers providing:
- Facilities preventative maintenance management and implementation
- Commercial Electrical & HVAC installation, service and repairs
- Retail fit out installation
- EV charger and solar installation work
- Industrial maintenance and installations
Why us?
We pride ourselves on delivering great outcomes for our customers by continuous improvement. Our difference is based around People our Taonga - treasure, our Process - we strive for learning and development, our Technology - investing in making our workforce 100% digital and mobile. And lastly, our Approach - open and honest communication with a positive culture, as we build trust and strong relationships with our customers.
About the Role
- Manage and coordinate the day-to-day operations of RCR Infrastructure branches across the country.
- Provide guidance, support, and mentorship to a team of regional managers to achieve operational excellence.
- Maintain high standards of quality across all operational aspects to deliver consistent customer service.
- Responsible for delivering revenue, gross margin, and EBIT in accordance with budgets.
- Analyse KPIs of different RCR branches to assess their efficiency and effectiveness.
- Identify and address operational inefficiencies and bottlenecks. Streamlining operations and improving productivity.
- Ensure compliance with all applicable laws, health and safety regulations, and company policies.
- Provide input and recommendations to senior management about opportunities for business expansion and growth.
What do we expect from you?
- Electrical or mechanical trade qualification or an engineering tertiary degree
- Demonstrated success in management positions in the electrical or mechanical service industries.
- Proven leadership skills and sales/negotiation skills.
- Experience managing EPCs (engineering, procurement, construction) is essential.
- Knowledge of the NZ Health & Safety at Work Act 1992, and the Employment Relations Act 2000, as well as their amendments.
- Demonstrated commitment to workplace safety and knowledge of best practices
- Proven computer skills, including intermediate knowledge of the Microsoft Office suite.
- Proficient in the writing of reports and delivery of professional presentations.
- Excellent analytical and problem-solving skills
- Excellent organizational and time management skills
- Be able to work in a highly pressurized and fast paced environment.
**Why work for us?
**This is a rare opportunity to be part of a remarkable Team and Iconic business group. This role is instrumental in shaping the future success of the region and get to work & engage as you will closely work with highly committed, talented, and innovative leaders of RCR.
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