Ward Clerk Christchurch Health Campus

4 hours ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

Christchurch - Christchurch Health Campus
- Permanent part-time role working 24 hours per week (Tuesday - Sunday 8 hour days)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
**About the role**

The Department of Intensive Care delivers services that include Tertiary Intensive and High Dependency Care, Deteriorating Patient Intensive Care Outreach Service, and the Air Retrieval Service.

The Intensive Care Unit (ICU) of the Christchurch Hospital is located in the new facility at Waipapa. We have a diverse patient group and provide care for a variety of diagnoses in both adults and children requiring intensive care, including those following cardio thoracic surgery, neurosurgery, and trauma.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**In this role, you will be responsible for**:

- Meet and greet patients and whānau
- Confidentiality - check with patients and whānau on how they would like their name displayed or not
- Management of phone calls into ward/unit
- Contact person for the ward/ unit and communicate between departments
- Supply and equipment ordering
- Manage patient bookings
- Manage the rostering system
- Process patient information and records

**About you**

**Skills and experience**
- Experience using a Patient Management System (desirable)
- Intermediate Microsoft Suite Skills (Word, Outlook, Excel)
- Very high levels of confidentiality
- Communication and interpersonal skills
- Ability to work unsupervised and have high levels of initiative
- A willingness to help those around you
- Organisational, time management and problem-solving skills
- Ability to work under pressure to meet deadlines
- Able to pick up and use new systems and technology

**Working at Health New Zealand**

**How to Apply

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