Ward Clerk
2 days ago
**Christchurch - Christchurch Health Campus - Gynaecology Ward**:
- ** Part Time working 16 hours per week - Monday to Thursday 4pm-8pm**
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
**About the role**
We are seeking a proactive and organised Ward Clerk to join our dedicated team. In this important role, you will support the ward - s interdisciplinary team to deliver high-quality patient care and ensure the efficient operation of the ward through accurate clerical and administrative support.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3
For further information about the administration and clerical pay equity settlement please follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand
**Key Responsibilities**
**Clerical and Administrative Support**
- Provide general clerical support to the ward team to a high standard
- Maintain accurate and up-to-date patient files and records
- Manage incoming and outgoing documentation and communications efficiently
- Respond to information requests within agreed timeframes
- Arrange appointments and ensure ward documentation standards are met
**Reception and Communication**
- Provide a friendly and professional reception service for the ward
- Handle all telephone and in-person enquiries appropriately and respectfully
- Act as a key communication link within the ward, ensuring timely and clear information sharing
- Maintain high standards of written and verbal communication
- Treat staff, patients, and visitors with courtesy and professionalism
**Admissions, Discharges and Data Management**
- Accurately process documentation for patient admissions, discharges, and deaths
- Ensure all documents are stored securely and in accordance with medical records standards
- Update patient and staffing information in relevant computer systems
- Generate reports and complete routine typing tasks with accuracy
- Liaise with the IT help desk as needed for system issues
**Quality and Continuous Improvement**
- Participate in ward quality initiatives and improvement programmes
- Observe and report unsafe work methods or potential risks
- Engage in learning and development opportunities
- Seek feedback and contribute positively to team culture
**About You**
**Essential Requirements**
- Experience with ward processing and Windows-based systems
- Competence in English at a satisfactory School Certificate level or equivalent
- Word processing, reception, or office administration experience
- Excellent communication skills, both written and verbal
- Ability to work as part of a team and remain calm under pressure
- Strong organisational skills and attention to detail
- Flexible and able to manage multiple tasks effectively
**Desirable**
- Previous experience in a healthcare or hospital environment
**Working at Health New Zealand**
**How to Apply**
**Job details**:
**Job Reference**:
PC3716568**Location**:
- South Island - Canterbury - Christchurch**Job type**:
Permanent Part time**Expertise**:
- Non-Clinical - Administration - Administration**Closes**:
04-Aug-2025
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