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Customer Sales and Relationship Specialist
2 weeks ago
Queen St, great central location
- Permanent, Full Time 40 hours, Monday - Sunday on a roster basis
- Uncapped earning potential with plenty of additional incentives
- Ongoing career journeys with qualifications to support growth & development
**Join the Future of Retail**
Vodafone has pushed past traditional retail and become a fully-fledged e-commerce retailer using our technology to enhance our customer experience by blending in-person and digital assistance. Our customers expect to be able to order and get help online or in our stores seamlessly.
In this position, your role is to provide market leading customer experiences to Vodafone consumer and business customers through a variety of channels in-store, via inbound calls or online chat. We’ll grow your capability to deliver great customer experiences across all channels by providing you with career pathways beyond traditional retail. We will provide the training, knowledge and tools you require to be successful and turn this into a career. A significant amount of our senior leaders within the business started in this role and we consistently strive to develop and promote from within.
**About you**:
You might have previous experience in customer service in retail, hospitality or a contact centre, or this role might be a new career option for you. Key is your desire to deliver great customer experiences and be capable of connecting with a diverse range of people. So if you have a strong desire to learn and grow and want the opportunity to do this on the job then Vodafone Retail is for you
**What's in it for you?**
- An attractive remuneration package of OTE $50,000. (Prorated based on part time hours worked)
- Uncapped commission with unlimited earning potential for our sales superstars Your first months commission is guaranteed while we teach you all you need to know We offer additional incentive programmes all the time
- Great benefits - a phone plan with unlimited calls, texts, and lots of data plus product discounts.
- Career journeys that see you grow and develop while achieving qualifications at the same time.
**Who are we?**
Vodafone Retail is a Joint Venture between Vodafone New Zealand and Millennium Corp as part of Vodafone’s transformation journey. Millennium Corp manages Vodafone's branded retail footprint across New Zealand, supporting consumer and business customers on their digital journey.
**Socome join us**
You must be an NZ citizen, have NZ Permanent Resident status or a valid NZ work visa. You must also be fully vaccinated against Covid-19.
