Site Reliability Engineer

6 days ago

Wellington City, New Zealand Xero Full time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Reliability team empowers other teams from across the business to improve the availability, performance and efficiency of our software products. The foundation of our reliability strategy is to ensure teams have full visibility of emerging issues in our software’s behaviour.

**What you'll do in the team**:

- Develop and grow engineers through technical coaching and mentorship.
Improve on Xero's internal alerting and analysis tools to enable faster problem detection and recovery.
- Support our product teams with advanced troubleshooting and root cause analysis techniques for identifying issues.
- Provide guidance around tooling, standards and best practices in monitoring, tracing, logging and general observability.
- Build and maintain tools that reduce toil in managing our monitoring and logging platform, and make it easier for other engineering teams to achieve a high standard of monitoring and logging.

**What you'll bring**:

- Have experience as a Site Reliability / DevOps engineer
- Proficiency in one or more object-oriented programming languages like C#, JavaScript, Java, Python etc.
- Have experience managing and integrating with logging / monitoring solutions such as (but not limited to) New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic and Splunk
- Have a good understanding of instrumentation and monitoring methodologies
- The ability to engage, influence and build relationships with internal stakeholders.
- A strong desire to help grow and technically mentor other engineers.

**Why you should become a Xero**

It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

Xero is continuing to grow and so are the opportunities to join us

You can choose to perform this role:

- In one of our #beautiful offices (Wellington or Auckland).
- Flexibly, through a hybrid of in office and remote working styles.
- Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too._
- Please note that we currently require all employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business. Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine if any reasonable accommodations can be provided to ensure their role can be performed safely whilst the restriction is in place._

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