Site Reliability Engineer

**Hi there Thanks for stopping by**: Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place We are looking for a Site Reliability Engineer to join our Hospitality team Want to work on global systems with a global team? Lightspeed powers tens of thousands of cafes and restaurants in over 100 countries around the world. Our SRE team is a fully-remote global team with 11 members across almost as many countries. You'll be the third SRE in APAC. **Site Reliability Engineering Team (SRE)** Like many companies, our SRE roles are a hybrid between DevOps and SRE. We are Lightspeed's experts on cloud infrastructure and operations and contribute this expertise at all stages of the service lifecycle, from design to development and operations. We are also responsible for the reliability of Lightspeed's services in production, and work closely with product teams to ensure their services are reliable and performant. You will become a key part of the Engineering department, tackling the unique challenges that come with keeping Lightspeed's infrastructure availability and reliability up and running. On just one product, we: - Deploy >100 microservices - Release 10+ times a day - Use AWS, Kubernetes, Terraform, and other cutting-edge technologies **What you'll be doing**: - Technical delivery of infrastructure and services - Tracking, reporting and managing the reliability of products - Working closely with our neighbour teams: DX (developer experience), architecture, and product development squads. - Responding to production incidents & outages (you will be part of an on-call rotation) **What you need to bring**: - Previous success and failure ("scars"), which help you make better decisions - Experience managing infrastructure as code (IaC) - Development experience in one or more languages, ideally a mix of scripting and compiled languages, e.g: Go, Python, Typescript - Understanding of Docker or container orchestration techniques - Understanding of modern development strategies (CI/CD) We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try **What's in it for you?**: Come live the Lightspeed experience... - Ability to do your job in a truly flexible environment; - Genuine career opportunities in a company that's creating new jobs everyday; - Work in a team big enough for growth but lean enough to make a real impact. and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry: - Lightspeed share scheme (we are all owners) - Unlimited paid time off policy - Work remotely from anywhere in the world for up to 60 days per year - Flexible working policy - Health and wellness benefit of $500 per year - Mental health online platform and counselling & coaching services - Paid leave and assistance for new parents - LinkedIn Learning license - Volunteer day - Secure, full-time carpark - Dog-friendly environment - Free fresh fruits, snacks and drinks (and cake for your birthday) - Awesome office space located in Newmarket (Auckland) - Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role._ **Where to from here?** Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. **Who we are**: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. - Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.