Account Strategist, Google Customer Solutions

17 hours ago

Auckland City, New Zealand Google Full time

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising, sales, marketing, consulting, or media.

**Preferred qualifications**:

- Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promoting.
- Experience working with channel sales, advertisers, agencies, or clients.
- Experience in launching and managing paid digital advertising campaigns, in Google Ads and other digital marketing platforms.
- Ability to manage and prioritize a portfolio in an advertising or media sales context.
- Ability to build engaging narratives and utilize storytelling as a client engagement strategy.
- Ability to achieve goals to drive growth.

**About the job**:
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

**Responsibilities**:

- Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
- Work with internal and external stakeholders to ensure workflows and projects are completed on time.
- Plan for, and achieve, growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Develop forward thinking, data-driven analyses and recommendations that align with customer goals, and quantify opportunities with recommendations to present to customers.
- Build knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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