Retail Store Supervisor

6 days ago

Hamilton, New Zealand Pizza Club Management Services Limited Full time

We are looking for a **skilled and experienced Retail Store Supervisor** to join our team and take full charge of one of our high-performing stores in Pizza Club - Five Cross Roads. This is not your average franchise role, you will have the autonomy and responsibility to manage all aspects of the store’s operations, driving both growth and customer satisfaction.

**Key Responsibilities**:

- Store budgeting and execution of business strategies
- Product and supplier selection, purchasing, and pricing
- Inventory, stock, and supply management
- Marketing, advertising, merchandising, and promotional activity
- Daily cash handling, banking, and payroll oversight
- Recruitment, training, and supervision of store staff
- Customer service and issue resolution
- Compliance with health & safety, employment law, and food safety regulations

**To Be Successful in This Role, You Will Have**:

- A **relevant qualification at NZQF Level 4 or above** (e.g., Retail Management, Business),
**OR**
- At least **three years of relevant work experience**, with **at least one year in a management or supervisory role**
- A combination of relevant qualifications and work experience will be an advantage

Additional requirements:

- Strong leadership and decision-making skills
- Ability to work autonomously and manage full store operations
- Excellent communication and interpersonal abilities
- Flexibility to work across shifts, including weekends and evenings
- A **clear drug test** and **clean police record**

**Experience in the pizza or quick-service food industry will be an advantage.**

**What We Offer**:

- A competitive salary package
- Supportive leadership and ongoing training opportunities
- A dynamic and fast-paced environment — no two days are the same

**Important Information**:

- Applicants **must have NZ Residency**
- **This is a full-time permanent role (minimum 30 hours per week and maximum 45 hours per week)**:

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